Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cristina Dias

Houston,TX

Summary

Empathetic and passionate healthcare professional who loves to help the community with six years of experience in a high-volume, fast-paced hospital settings including Emergency Room, Operating Room, cardiovascular unit and home health management. Ability to facilitate supportive services and counseling. Perform assessments and create care plans.


Overview

8
8
years of professional experience
1
1
Certification

Work History

ER Tech/Urgent Care Supervisor

Bellaire Emergency Room/ Urgent Care Near Me
Houston, TX
05.2021 - Current
  • Worked in direct collaboration with other physicians and referred patients accordingly to best support health care needs.
  • Prepared and maintained correspondence, reports and claims in compliance with federal regulations and followed best practices in patient and family support.
  • Operated at full capacity on 24-hour schedule often with shifts during holidays and weekends to meet community demands.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Ordered all supplies and kept check on inventory levels.
  • Spearheaded and implemented new projects to expand scope of engagement.

Healthcare Recruiter/Case Manager

ChaseSource LP
Houston, TX
06.2019 - 03.2021
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Worked with healthcare employees to determine specific job qualifications.
  • Recruited Nursing Staff for BlueCross Blueshied
  • Scheduled interviews with other healthcare professionals.
  • Oversaw HIPAA and OSHA training for new employees
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.

Endoscopy Tech

Houston Methodist Hospital
Houston, TX
04.2016 - 09.2019
  • Assisted medical staff by preparing patients for procedures.
  • Ambulated and assisted patients before and after procedures.
  • Ordered supplies efficiently to maintain optimal stock levels for projected operational demands.
  • Supported physicians and nursing staff during procedures.
  • Handled transfers of scopes to various departments for maintenance and routine repairs.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Prepared patients for procedures to assist doctors, nurses and support staff.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Logged patient information and recorded results into system using EPIC - Software system.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Nutritionist

Santa Helena Hospital
Goiania, Brazil
02.2011 - 06.2012
  • Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning
  • Analyzed, developed, organized and prepared special meals, including low-fat, low-cholesterol and chemical-free meals
  • Served as a preceptor to dietetic interns
  • Assisted the Chief Clinical Dietitian in the administrative and technical management of Nutritional Services with a focus on ensuring all clinical objectives were met
  • Monitored quality control procedures to guarantee preparation and deliver of healthy menu choices

Education

Bachelor's Degree - Nutrition

Paulista University
2011

Skills

  • Bilingual in English - Portuguese/Spanish
  • Patient-focused care
  • Documentation Proficiency
  • Confidential Records Management
  • Social Services Coordination
  • Client Advocacy
  • Group Activities
  • Treatment Planning
  • Case Needs Assessment
  • Records Management
  • HIPAA
  • Ethics and confidentiality
  • Patient Management
  • Project organization
  • MS Office
  • Computer Literate
  • Critical thinking and problem solving

Certification

  • Certified Surgical Assistant 02/2018
  • Certified Phlebotomist 03/2016
  • CPR/ BLS

Timeline

ER Tech/Urgent Care Supervisor

Bellaire Emergency Room/ Urgent Care Near Me
05.2021 - Current

Healthcare Recruiter/Case Manager

ChaseSource LP
06.2019 - 03.2021

Endoscopy Tech

Houston Methodist Hospital
04.2016 - 09.2019

Nutritionist

Santa Helena Hospital
02.2011 - 06.2012

Bachelor's Degree - Nutrition

Paulista University
  • Certified Surgical Assistant 02/2018
  • Certified Phlebotomist 03/2016
  • CPR/ BLS
Cristina Dias