Cristina DiVicino
Las Vegas,NV
Summary
Detail-oriented and organized Lease up Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
11
11
years of professional experience
Work History
Community Manager
Southern Land Company - Auric Symphony Park
04.2021 - Current
- Currently direct operations for 324 unit project with staff of 10.
- Increased price per sq. ft. from $2.27 to $2.50.
- Implemented and enforce policies and procedures to maintain property to highest standards.
- Maximize rental income while minimizing expenses through effective planning and control.
- Address and resolve tenant complaints and inquiries, maintaining high satisfaction.
- Analyze operational information for impact on ROI, identified trends and recommend appropriate adjustments.
- Work with maintenance staff to complete timely repairs and enhancements.
- Handle all tenant logistics and leases and effectively schedule appointments, showings, move-ins and move-outs.
- Conduct regular inspections to identify needed improvements and maintain highest standards.
- Negotiate vendor contracts and presented to legal for approval.
- Handle terminations, performance evaluations and staff coaching to maintain top property operations.
Property Manager
Avenue5 Residential - Pace
11.2019 - 12.2020
- Directed operations for 192 unit lease up project with staff of 6.
- Successfully leased 85% of community in 8-months.
- Oversaw construction project and communicated directly with property ownership.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Built relationships with new vendors and negotiated competitive contracts.
- Consistently and substantially grew both market rates and cost per square footage.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
Business Manager
Alliance Residential - The Curve
05.2019 - 08.2019
- Managed all aspects of planning comprehensive Rehab Project.
- Liaised between property ownership, construction teams and residents.
- Organized full unit rehab schedule to provide up-to-date timelines for all involved parties.
- Performed reputation management efforts to ensure property maintained excellent ratings.
- Managed budgeting and accurately tracked all financial.
Business Manager
Alliance Residential - Elysian At Flamingo
11.2018 - 04.2019
- Directed operations for 360 unit lease-up project with staff of 9.
- Successfully leased 63% of community in 5 months.
- Oversaw the construction project & communicate directly with property ownership.
- Conducted meetings with owners to ensure transparency and financial accountability.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Mitigated business risks by working closely with staff members and assessing performance.
Community Director
FPI Management - Chandler Apartment Homes
01.2016 - 10.2018
- Directed operations for 320 unit project/17 buildings with staff of 6 employees.
- Stabilized under-performing finances via expense analysis, reducing expenses by $73K.
- Planned and managed countless resident events to engage our community.
- Implemented cost-saving measures, which resulted in exceeding budget by $60k in 2017.
- Maintained average occupancy rate of 95%, increase from all prior year.
- Exceeded retention goals, achieving 50-70% renewals month-over-month.
- Developed new annual budgets.
Community Director
FPI Management - Everett Apartment Homes
01.2013 - 01.2016
- Directed operations for 178 unit project with staff of 3.
- Performed monthly financial reporting, resulting in decreased errors.
- Led efforts to stabilize site, maintained 95% occupancy.
- Maintained retention of current occupancy at 50% or higher.
- Assisted in rental property upgrades, resulting in increased market rate.
- Implemented marketing and social strategies to maintain 5-star reviews.
- Kept property in compliance with local, state and federal regulations.
- Built relationships with residents, families and community.
- Maintained documentation, wrote reports and tracked expenses using varies software.
- Oversaw facilities maintenance and repairs to improve resident quality of life.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Education
Real Estate License
Key Realty School
Las Vegas, NV12.2023
CPM Canidate
Institute of Real Estate Management
03.2024
Business Management
Faulkner University
Gulf Shores, ALSkills
- Sales Support
- Tenant Eligibility Determination
- Effective Budget Planning
- Local and State Laws
- Employee Mentoring
- Tenant Retention
- Grounds and Facility Inspection
- Negotiation
- Property Management
- Increasing Occupancy
- Yardi Software
- Rental Pricing Strategies
Timeline
Community Manager
Southern Land Company - Auric Symphony Park
04.2021 - Current
Property Manager
Avenue5 Residential - Pace
11.2019 - 12.2020
Business Manager
Alliance Residential - The Curve
05.2019 - 08.2019
Business Manager
Alliance Residential - Elysian At Flamingo
11.2018 - 04.2019
Community Director
FPI Management - Chandler Apartment Homes
01.2016 - 10.2018
Community Director
FPI Management - Everett Apartment Homes
01.2013 - 01.2016
Real Estate License
Key Realty School
CPM Canidate
Institute of Real Estate Management
Business Management
Faulkner University
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