Kayla Craig
Eupora,MS
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Committed with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Machine Operator
Haworth, Inc
2023.01 - Current
- Work with a team in order to complete cut dispatch, sort by color and pattern, count each piece, and confirm through SAP/APEX the correct amount of each
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
Customer Service Representative
ACE
2018.05 - 2023.02
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
Team Member
Haworth Inc
2020.04 - 2023.01
- Assembly line, assembling pieces to complete build of chair
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
Team Member
Royal Building Products
2019.08 - 2020.04
- Service Support
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Member
Haworth Seating Plant
2018.09 - 2019.03
- Team Member
- Line supplier
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
High school diploma - Computer And Information Sciences
Calhoun City High School
Calhoun City, MS05.2017
Skills
- Team Member/ Supplying Line (1 year) (6 years)
- Assembly (6 years)
- Manufacturing (6 years)
- SAP
- CNC
- Machining
- ERP Systems
- 5S
- Strong Work Ethic
- Good Communication
- Attention to Detail
- Machinery Operation
- Workplace Safety
- Teamwork and Collaboration
- Problem-Solving
- Computer Skills
- Assembly and production
- Equipment Operation
- Power and hand tools
- Safety Compliance
- Heavy Lifting
- Machine Maintenance
- Quality Control
- Manufacturing Experience
- Machinery Cleaning
- Basic Math
- Quality Assurance
- Shipping and Labeling
- Start Up Procedures
- Assembly procedures
- Complex Problem-Solving
- Quality Assurance Controls
- OSHA
- Part positioning
- Written Communication
- Time Management
- Organizational Skills
- Multitasking Abilities
- Multitasking and Organization
- Team building
- Peer Training
- Documentation And Reporting
- Goal Setting
- Process Improvement
- Relationship Building
- Critical Decision-Making
- Inventory Control
- Work Scheduling
- Decision-Making
- Cost Reductions
Timeline
Machine Operator
Haworth, Inc
2023.01 - Current
Team Member
Haworth Inc
2020.04 - 2023.01
Team Member
Royal Building Products
2019.08 - 2020.04
Team Member
Haworth Seating Plant
2018.09 - 2019.03
Customer Service Representative
ACE
2018.05 - 2023.02
High school diploma - Computer And Information Sciences
Calhoun City High School
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