Health Care Professional
Open To Work
Cristina Figueroa
IQVIA
Albuquerque,NM
Work Preference
Job Search Status:
Open to work
Work Type
Contract WorkFull TimePart Time
Location Preference
Remote
Minimum Desired Compensation
$55000/yr
Important To Me
Work-life balanceFlexible work hoursWork from home option
2
Spanish, English
1
Certification
48
Years of experience
Dedicated military veteran with an associate’s degree in Health Information Management and Coding and certification as a Medical Assistant. Experienced in clinical settings, applying medical knowledge to assess patient conditions and deliver quality care. Skilled in effective communication, customer service, and organizational tasks, fostering strong relationships with patients and colleagues. Bilingual in English and Spanish, enhancing patient interactions.
Work History
Mobile Medical Assistant / Phlebotomist
6 Months- Perform in-home blood specimen collection, labeling, and transporting specimens according to network policies, procedures, and regulatory standards.
- Comply with all laboratory safety and handling procedures; ensure appropriate delivery to designated laboratories.
- Conduct screenings as has been appropriately trained to conduct, including but not limited to electrocardiograms (EKGs) and macular edema screening exams (training provided).
- Maintained clean, organized work environment, ensuring proper transportation and storage of supplies specific to In-Home Network.
- Monitored and managed clinical supply inventory to support efficient operations.
- Collaborate with IQVIA's clinical coordination team to execute and submit appropriate visit-related paperwork promptly and accurately.
- Identified and reported adverse events, medical product complaints, and patient inquiries, adhering to IQVIA and manufacturer guidelines.
- Maintain accurate mileage and time logs for reimbursement and compliance purposes.
Allergy Technician
2 Years 1 Month- Conducted initial patient interviews following ENT physician referrals, educating patients on tests and treatments to enhance understanding and compliance.
- Scheduled and conducted allergy testing ordered by physicians; scheduled ongoing immunotherapy.
- Mixed vials and administered or monitored scheduled injections for allergy patients to ensure proper treatment delivery.
- Order allergen supplies for the Allergy Department
- Keeps Allergy test sets current.
- Monitored incoming patient calls for rescheduling and post-injection reactions to maintain patient safety and satisfaction.
- Transitioned to retirement, concluding a successful career in healthcare.
Diabetic Coordinator
1 Year 2 Months- Delivered comprehensive diabetes self-management education and support, empowering patients to effectively manage their condition.
- Monitored blood glucose readings and vital signs while conducting foot and wound care assessments to ensure optimal patient health.
- Performed retinal and TM Flow testing, documenting results accurately in Electronic Health Record to support patient care decisions.
- Obtain and prepare specimens (UA, Blood) for diabetic diagnostic testing.
Traveling Medical Assistant
2 Years 2 Months- Managed front and back medical office operations by answering calls, scheduling appointments, and coordinating calendars for 1-6 physicians in a fast-paced, deadline-driven environment
- Conduct diagnostic tests including 12-lead electrocardiograms, venipunctures, pulmonary function tests (PFTs), arterial flow Doppler studies, and other procedures to support the organization
- Utilize proficiency in front and back medical office operations to answer calls, schedule appointments, and manage the calendars of 1-6 physicians in a challenging, deadline-driven environment
- Communicated with non-English-speaking patients in Spanish and provided translation services to ensure clear understanding.
- Maintained accurate and accessible medical information crucial for quality patient care using organization’s proprietary software application
- Facilitated patient flow by multitasking to provide comprehensive front and back support, ensuring high levels of customer service
Oncology Medical Assistant
7 Years 8 Months- Provided administrative support for City of Hope ancillary offices, greeted patients, and ensured accurate collection of patient demographic and insurance documentation, enhancing patient experience.
- Performed back-office duties by setting up exam rooms for 2 physicians, facilitating efficient care for 30-60 patients daily.
- Enhanced patient care by providing comprehensive oncology medical assistance during consultations and treatments.
- Coordinated with insurance companies to verify coverage and obtain prior authorizations for treatments as needed, reducing financial barriers to care.
- Facilitated effective communication between patients, families, and healthcare team members to optimize care coordination and treatment outcomes.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Hospital Corpsman E-5
23 Years 4 Months- Received the Navy Achievement Medal for clearing over 1,000 seamen for deployment and achieving the unit's highest level of medical readiness.
- Administered emergency medical and dental treatment to sailors and Marines in field settings, ensuring rapid response and care as Hospital Corpsman, EMT, and Medi-Vac Coordinator
- Administered patient care and first aid in high-pressure environments.
- Supervised 9 medical professionals while performing life-saving EMT duties in emergencies and delivering advanced life support during patient transport
- Military Service
- United States Navy
Education
Associate’s - Health Information Management & Coding
Medical Assistant Certificate - Healthcare
Skills
Cardiopulmonary resuscitation
Healthcare software proficiency
Direct patient care
HIPAA compliance
Specimen collection
Clinical documentation
Patient assessments
Insurance authorizations
Insurance verification
Electrocardiogram testing
Vital signs monitoring
Patient confidentiality
Phlebotomy techniques
Immunization administration
Certification
Medical Assistant Certificate, Southland College
Technical Skills
Microsoft Office, Windows, Epic, Athena
Core Competencies
Medical Assistant, Electronic Medical Records (EMR), Medical Terminology, Injections, Phlebotomy, Venipuncture, Patient Care, Medication Administration, Disability/Employment Matrix Forms, HIPPA, CLIA, CPT/HCPS Coding, ICD-10/ICD-9, Quality Assurance, Appointment Scheduling, OSHA, Data Entry/Analysis, 10-Key, Transcription Vital Signs, Anatomy Knowledge, Triage, Medical Coding, Clerical Skills, Medical Office Experience, Phone Etiquette, Insurance Verification, Customer Service, Research, Medical Terminology, Medical Records Management, Training, Documentation, Patient Privacy, Spanish
Languages
Spanish
Native or Bilingual
Timeline
Mobile Medical Assistant / Phlebotomist
IQVIA
03.2026 - CurrentRead More
Allergy Technician
Duke City Health Care Clinics
01.2024 - 02.2026Read More
Diabetic Coordinator
Duke City Health Care Clinics
11.2022 - 01.2024Read More
Traveling Medical Assistant
QTC (Quality Timeliness Customer Service) - a Leidos Company
09.2020 - 11.2022Read More
Oncology Medical Assistant
City of Hope Medical Center
02.2012 - 10.2019Read More
Hospital Corpsman E-5
United States Navy, USN
02.1979 - 06.2002Read More
Southland College
Medical Assistant Certificate from Healthcare
Read More
Bryan University
Associate’s from Health Information Management & Coding
Read More