Cristina German
Guardian ad Litem Office
Ocala,FL
1
Certification
14
years of professional experience
Detail-oriented compliance and legal support professional with a Juris Master's in Health Law and a background in child advocacy, regulatory documentation, and case management. Extensive experience ensuring adherence to state and federal requirements, conducting case research, and collaborating with legal and multidisciplinary teams. Proven ability to manage complex caseloads, mitigate risk, and produce accurate, court-ready documentation. Bilingual in English and Spanish.
Work History
Guardian ad Litem /Certified Child Advocate Manager/ Victim Child Advocate Manager (Volunteer)
6 Years 10 Months- Ensure compliance with circuit and statewide policies, procedures, and child welfare regulations
- Conduct detailed case research and maintain accurate, audit-ready documentation aligned with legal standards
- Prepare court reports, recommendations, and case summaries to support judicial decision-making
- Participate in court hearings, depositions, mediations, and multidisciplinary case planning meetings
- Identify and assess risk factors impacting child safety, escalating concerns appropriately
- Collaborate with attorneys, case managers, and healthcare professionals to ensure coordinated, compliant service delivery
- Train, supervise, and evaluate volunteers, improving program effectiveness and case support quality
Graduation Advocates
4 Months- Created a supportive environment that promoted academic success and personal growth
- Advocated to assist students in understanding academic policies, accessing resources, and developing effective study habits.
- Advocated to empower students to take charge of their education and advocate for themselves in academic settings.
- Marion County
Customer Solutions Bilingual Advocate / Administrative Specialist
7 Months- Investigated customer issues to identify root causes and mitigate organizational and regulatory risk
- Supported compliance initiatives by assisting in the development of corrective action plans
- Maintained detailed and accurate case logs in accordance with company and regulatory standards
- Delivered bilingual support while ensuring adherence to company policies and procedures
Remote Customer Service Representative
1 Year 4 Months- Managed high-volume customer interactions while maintaining accurate records and documentation
- Resolved customer concerns efficiently, ensuring compliance with company policies
Assistant Manager
3 Years 11 Months- Oversaw financial transactions, reporting, and client account management
- Maintained operational records, compliance logs, and licensing documentation
- Managed collections, deposits, and regulatory-related administrative processes
Education
Juris Master (J.M.) - Health Law & Regulation
Bachelor of Science - Criminal Justice
Skills
Regulatory Compliance (State & Federal)
Legal Documentation & Case Analysis
Risk Assessment & Mitigation
Policy Interpretation & Implementation
Case Management & Reporting
HIPAA & Confidentiality Standards
Cross-Functional Collaboration
Bilingual Communication (English/Spanish)
Certification
Education Surrogate
ADDITIONAL EXPERIENCE
- Independent Auditor (Small Business) Helping Hands Multiservice
- Conducted internal audits and reviewed financial and operational records for accuracy and compliance
- Branch Account Manager CitiFinancial Services
- Managed client portfolios, financial documentation, and regulatory compliance requirements
Timeline
Graduation Advocates
Acceleration Academic
08.2022 - 12.2022Read More
Guardian ad Litem /Certified Child Advocate Manager/ Victim Child Advocate Manager (Volunteer)
Guardian ad Litem Office
10.2019 - 08.2026Read More
Customer Solutions Bilingual Advocate / Administrative Specialist
GreenSky Servicing, LLC
01.2019 - 08.2019Read More
Remote Customer Service Representative
Hudson Group
07.2017 - 11.2018Read More
Assistant Manager
Hidalgo Multiservice, Inc.
01.2013 - 12.2016Read More
Southern New Hampshire University
Bachelor of Science from Criminal Justice
Read More
Florida State University
Juris Master (J.M.) from Health Law & Regulation
Read More