Cristina Grava
Miami Beach,FL
Summary
Innovative National Business Developer with desire to find effective solutions to performance issues and high freight costs, meeting clients goals and company standards.
Experienced in mentoring employees and enforcing safety procedures, with strong background in Branch Management, Freight Forwarding and Logistics.
Organized and efficient with outstanding interpersonal skills.
Ready for a high-demand position in a Senior Transportation role or any Sales Expansion careers opportunities.
Overview
19
19
years of professional experience
Work History
National Business Development Manager
Franco Vago INTL/Nippon Express Group
New York, NY
01.2023 - Current
- Developed and implemented a strategic plan for national business growth.
- Created and managed budgets to ensure cost-effectiveness of operations.
- Identified new market opportunities and assessed their potential impact on business objectives.
- Conducted regular performance reviews of team members to ensure goals were being met.
- Provided ongoing training and development for staff to enhance their skillset.
- Created and maintained relationships with key customers, partners and vendors.
- Identified opportunities to improve existing processes related to CRM activities such as marketing campaigns, lead generation.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Negotiated with vendors to secure competitive pricing and terms of sale.
- Coordinated product deliveries and tracked shipments to ensure timely arrival.
- Researched potential vendors and evaluated their services, prices, and delivery schedules.
- Conducted market research on new products or services offered by suppliers.
Branch Manager
Alisped USA
Miami, FL
11.2016 - 12.2022
- Designed sales and service strategies to improve revenue and retention.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Evaluated budget plans and current costs to project trends and recommend updates.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Developed annual branch business plan for maximum profitability and effectiveness.
- Verified accuracy of accounting disbursements such as payroll and vendor payments.
- Monitored more than 70 client relationships per year.
Sales Development Manager
DB Group America LTD
Miami, FL
06.2013 - 10.2016
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Developed and implemented new sales strategies to update product lines.
- Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
Logistics Team Member
DB Group Spa
Montebelluna, TV
11.2012 - 05.2013
- Managed accurate inventory counts in internal supply chain systems.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Determined appropriate licensing requirements and product classification for import and export shipments.
- Verified compliance with federal, state and local regulations regarding dispatch operations and safe driving.
- Worked with vendors to obtain optimal prices and delivery schedules.
- Obtained and coordinated materials required to meet contract objectives.
Europe Trade Lane Manager
Veneta Mineraria Spa
Este, PD
11.2004 - 10.2012
- Supported sales team members to drive growth and development.
- Created presentation materials for sales, customer relations, and management purposes.
- Employed cold calling, prospecting and networking to land new customers and penetrate new markets.
- Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Education
High School Diploma -
Trade Languages School
Monselice , Padova06.2004
German Language -
Goethe Institut
Padova , Italy05.2003
Skills
- Excels in team leadership
- Expert in risk management
- Cost and budget analysis
- Client relationship management
- People-oriented
- Staff supervision
- Customer and vendor relations
- Delivery fleet management
- Multi-tasking ability
- Employee training
- Microsoft Access and Dynamics
- Multilingual in English,Spanish, French, German and Italian
- Reliable
- Dependable
- Excellent work ethic
- Regulatory compliance
- Strong interpersonal skills
Languages
English
Full Professional
German
Professional
French
Professional
Spanish
Professional
Timeline
National Business Development Manager
Franco Vago INTL/Nippon Express Group
01.2023 - Current
Branch Manager
Alisped USA
11.2016 - 12.2022
Sales Development Manager
DB Group America LTD
06.2013 - 10.2016
Logistics Team Member
DB Group Spa
11.2012 - 05.2013
Europe Trade Lane Manager
Veneta Mineraria Spa
11.2004 - 10.2012
High School Diploma -
Trade Languages School
German Language -
Goethe Institut
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