Cristina Hernandez
South Houston,Tx
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Lewis Food Town Inc
03.2001 - Current
- Returned check processing.
- Credit card disputes.
- Use MS Office to track and organize customer accounts, balances, and payments with Excel.
- Prepare a letter of demand and send using certified mail.
- Create and prepare legal documents such as complaints and affidavits for court fillings.
- Use internal software to record and retrieve transaction receipts to submit for credit card disputes for. investigation.
- Calculate total amounts and verify accuracy for bank deposits.
- Process and collect on third party checks.
- Assist customers with account resolutions and amount disputes.
- Keep proper document retention policy.
- Responsible for entering all customer incident reports in the data base for investigation.
- Responsible for creating and transferring credit information request for all new in store charge accounts.
- Responsible for all other related risk management administrative functions.
- Cashier experience.
- Customer service.
- Backdoor receiver.
- Scan and price coordinator.
- Store support.
Warehouse Associate
Home Depot
01.2023 - 04.2024
- Freight Associate.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 50 pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Warehouse Associate
Amazon
05.2022 - 11.2022
- Warehouse Associate.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Worked safely around moving machinery.
- Assisted in reducing product damage by properly handling and storing materials.
Skills
- Hardworking
- Organized
- Working well in team
- Problem-solver
- Ability to work under pressure
- Great communication skills
- Responsible
- Office administration
- Customer service
- File organization
- Customer and client relations
- Data entry
LANGUAGES
English
Spanish
Timeline
Warehouse Associate
Home Depot
01.2023 - 04.2024
Warehouse Associate
Amazon
05.2022 - 11.2022
Administrative Assistant
Lewis Food Town Inc
03.2001 - Current
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