Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

CRISTINA JUHASZ

Troutman,NC

Summary

Dedicated and results-oriented administrative professional with 30+ years' experience who has diversified skill sets covering personnel management, administrative support, client relations, human resources, marketing, event planning and bookkeeping. Excellent communication skills including interpersonal, phone and digital. Authorized to work in the US for any employer.

Overview

15
15
years of professional experience

Work History

Office Manager

The Sign Post, Inc
Mooresville, NC
02.2020 - Current
  • Manage, track, and resolve overdue account balances
  • Administered payroll and maintained proper documentation of employee personnel
  • Perform all HR related duties, including hiring talented, trainable team members, training and staff performance evaluations and development, Interpreted, and communicated work procedures and company policies to staff
  • Networked within business community, attending events to position company and drive new business
  • Created office organization to support efficiency, professionalism, and performance objectives
  • Coded and entered daily invoices with in-house accounting software
  • Elevated customer satisfaction ratings by promptly resolving client and case issues
  • Liaised with leadership to oversee and execute financial, budget, and contractual matters
  • Create and monitor all aspects of internet marketing campaigns.

Program Director Family Connections

Pharos Parenting
Statesville, NC
11.2022 - 03.2024
  • Provided leadership in developing innovative approaches to meet program goals.
  • Facilitated staff meetings and educational work sessions to strengthen staff competencies.
  • Created and implemented new policies and procedures for the program.
  • Recruited, hired, trained, supervised, coached, evaluated, and disciplined personnel.
  • Conducted needs assessments and developed program objectives.
  • Initiated and set goals for programs according to strategic objectives of organization.
  • Oversaw administrative support staff to facilitate day-to-day program activities.
  • Developed strategies to increase public awareness of the organization's services.
  • Reviewed existing programs and identified areas of improvement or expansion.
  • Maintained communication with clients throughout their involvement in the program.
  • Supported marketing efforts by providing content for promotional materials.
  • Implemented quality assurance protocols to ensure high-quality service delivery.
  • Met regularly with program stakeholders to make program adjustments and assess progress.
  • Maintained filing system for records, correspondence and other documents.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Supervised staff members, organized schedules and delegated tasks.
  • Reviewed files and records to obtain information and respond to requests.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Used judgment and initiative in handling confidential matters and requests.
  • Created spreadsheets in Excel to track data such as client visits, court information, and client demographics
  • Digitized intake documents electronic formats for archiving and further use.

  • Compiled reports summarizing client visitations for the court systems and attorney.

Manager/ HR/ Marketing & Social Media Coordinator

CPOC, Inc.
Mooresville, NC
01.2018 - 02.2020
  • Hired and provided on-boarding to talented, trainable team members and drove new business strategies to grow revenues
  • Promoted professional and personal development of individual team members by administering performance evaluations
  • Implemented new leadership tactics to help transform business structure
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
  • Checked figures, postings and documents for correct entry, mathematical accuracy, and proper codes
  • Attended and participated in continuing educational programs to optimize job performance
  • Conducted research, preparing reports and handling information requests for internal and external use
  • Implemented, maintained, and communicated company protocols to facilitate smooth daily activities
  • Generated ideas and innovated social media marketing strategies for different brands and platforms
  • Interviewed and coordinated student internships from the local High School
  • Created and implemented a monthly internal newsletter
  • Planned and executed events for team building and community outreach.

Office Manager

New Dimensions Outdoor
Matthews, NC
07.2014 - 01.2017
  • Oversaw receiving and organizing correspondence, answering, and forwarding calls and creating business letters and records
  • Administered payroll and maintained proper documentation of employee personnel
  • Coordinated office activities and operations to secure efficiency and compliance with company policies
  • Processed financial documents, contracts, expense reports, invoices and permitting of projects
  • Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices
  • Performed human resources functions by conducting new hire orientation and administering benefits.

Office Manager

Mike's Trucking, LLC
Columbus, OH
06.2009 - 06.2014
  • Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices, also Processed financial documents, contracts, expense reports and invoices
  • Manage E-time electronic time keeping system, verify hours worked and PTO information
  • Manage material store operations and administration including scheduling reports, inventory, and customer service
  • Maintain performance standards as well as safety and compliance standards for all employees and facility
  • Assist with daily scheduling and dispatching of drivers to meet customer expectations
  • Hired talented, trainable team members and drove new business strategies to grow revenues
  • Managed service agreements and purchase orders to drive budget performance and meet schedule requirements
  • Performed human resources functions by conducting new hire orientation and administering benefits, conducted staff performance evaluations and training
  • Automated office operations by managing client correspondence and data communications.

Education

Business Administration -

Clark State College

Notary Public Certification - North Carolina -

Mitchell Community College

Skills

  • Staff Recruitment
  • Hiring
  • Onboarding
  • Orientation
  • Training and Development
  • Performance Evaluations
  • Coach and Motivation
  • Accounts Payable
  • Receivable
  • Banking Procedures
  • Monthly Financials
  • Marketing and Networking
  • Customer Service and Relations
  • Leadership and the ability to 'make things happen'
  • Time Management
  • Reliability and Discretion
  • Complex Problem Solving
  • Work Planning and Prioritization
  • Administration and Reporting
  • Problem Resolution
  • Scheduling and Coordinating
  • Goal Setting
  • Event Planning / Coordination
  • Project Management
  • Policy Implementation
  • Policy and Procedure Improvements
  • Personnel Supervision
  • Schedule Management
  • Problem-Solving
  • Attention to Detail
  • Staff Coordination
  • Timesheet Management
  • Calendar Management
  • Confidentiality
  • Building Rapport
  • Interviewing Abilities
  • Effective Communication
  • Professionalism
  • Problem-Solving Abilities
  • Team Building
  • Adaptability and Flexibility
  • Relationship Building
  • Multitasking

Community Service

  • Evening Exchange Club of Lake Norman, NC, Secretary and Board Member
  • Mooresville Beautification Committee, Vice President and Board Member
  • Habitat For Humanity of Madison County, Vice President and Board Member

Timeline

Program Director Family Connections

Pharos Parenting
11.2022 - 03.2024

Office Manager

The Sign Post, Inc
02.2020 - Current

Manager/ HR/ Marketing & Social Media Coordinator

CPOC, Inc.
01.2018 - 02.2020

Office Manager

New Dimensions Outdoor
07.2014 - 01.2017

Office Manager

Mike's Trucking, LLC
06.2009 - 06.2014

Business Administration -

Clark State College

Notary Public Certification - North Carolina -

Mitchell Community College

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CRISTINA JUHASZ