Cristina Lazaro
SANTA ANA
Summary
Business Administration graduate with strong organizational and communication skills. Proven ability to manage schedules, handle correspondence, and support daily operations through academic projects and part-time roles. Recognized for reliability, adaptability, and a commitment to confidentiality and professionalism.
Overview
4
4
years of professional experience
Work History
Receiving Associate
Burlington Stores, Inc.
06.2024 - 08.2024
- Efficiently organized merchandise deliveries, enhancing inventory accuracy.
- Verified shipment contents against packing slips and company records, ensuring inventory accuracy and reducing discrepancies.
- Handled sensitive shipments, damaged goods, and returns with meticulous attention to detail, reducing incidents of damaged goods.
Receiving Associate
Macy's
11.2022 - 04.2023
- Handled day-to-day shipping and receiving processes, ensuring safety protocols were followed and fragile items were managed carefully.
- Monitored inventory levels to meet business and customer needs, improving inventory management efficiency.
- Resolved shipment issues, damaged materials, and shortages, enhancing overall shipment accuracy and customer satisfaction.
Cashier
Rubio's Coastal Grill
10.2020 - 06.2021
- Resolved customer disputes professionally, achieving a high customer satisfaction rate by providing courteous and efficient service.
- Coordinated and scheduled deliveries based on sales and future needs, improving delivery efficiency.
- Answered phones, relayed important messages, and served as a liaison between the florist and customers, ensuring accurate and organized order processing.
Education
Bachelor of Science - Business Administration
San Francisco State University
San Francisco, CA05-2025
Associate of Science - Business Administration
Santa Ana College
Santa Ana, CA05-2023
Skills
- Customer service
- Time management
- Communication skills
- Team collaboration
- Microsoft Office proficiency
- Problem solving
- Attention to detail
- Scheduling
Languages
English
Native/ Bilingual
Spanish
Full Professional
Affiliations
- Painting
- Journaling
- Tennis
Timeline
Receiving Associate
Burlington Stores, Inc.
06.2024 - 08.2024
Receiving Associate
Macy's
11.2022 - 04.2023
Cashier
Rubio's Coastal Grill
10.2020 - 06.2021
Bachelor of Science - Business Administration
San Francisco State University
Associate of Science - Business Administration
Santa Ana College
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