Dynamic Academy Operations Coordinator with a proven track record at Kiddie Academy of Henderson, excelling in process implementation and staff supervision. Enhanced operational efficiency through strategic scheduling management and employee development, fostering a high-performance culture. Adept at customer relations, ensuring satisfaction while maintaining a nurturing learning environment for children.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Academy Operations Coordinator
Kiddie Academy of Henderson
08.2025 - Current
Collaborated with area managers to evaluate needs and optimize operational plans.
Maximized resource utilization by monitoring staff schedules and allocating tasks.
Streamlined operations by implementing efficient processes and procedures.
Provided direction and guidance to internal teams in order to achieve targets.
Trained and guided team members to maintain high productivity and performance metrics.
Serve as a liaison between families and the center; address parent concerns and provide updates.
Use software platforms for reporting, parent communication, and classroom updates.
The Academy Coordinator is responsible for the daily operations, curriculum oversight, staff support, and overall coordination of educational programs within a child care center or early learning academy. This role ensures that the learning environment is safe, nurturing, and developmentally appropriate for children while supporting teachers and staff to deliver high-quality care and education.
Nutrition Assistant
Kiddie Academy of Henderson
07.2024 - 07.2025
Increased kitchen productivity through effective time management and multitasking abilities during peak hours.
Upheld high standards of food quality through careful selection of ingredients from reputable suppliers and vendors.
Maintained a clean and sanitary work environment by adhering to strict health and safety guidelines.
Collaborated with fellow kitchen staff for seamless meal preparation and timely service delivery.
Played a key role in maintaining a well-organized kitchen workspace conducive to efficient food preparation processes.
Lead Teacher, Two-Year-Olds Classroom
Kiddie Academy of Henderson
07.2023 - 07.2024
Applied play-based strategies to provide diverse approaches to learning.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Communicated with parents through enrollment, tours, newsletters, conferences, and direct personal communication.
Enhanced children''s cognitive development by implementing age-appropriate and stimulating activities.
Coordinated special events such as holiday celebrations and parent-teacher conferences, enhancing community engagement within the school setting.
Integrated creative arts into daily curriculum to promote self-expression and enhance fine motor skills development among students.
Dressed and changed infant and toddler diapers to maintain hygiene.
Maintained detailed records of each student''s progress through ongoing observation and documentation processes, enabling data-driven decision-making regarding instruction techniques.
Established strong relationships with parents and guardians, fostering open lines of communication regarding student development and concerns.
Led professional development workshops for fellow teachers on best practices for early childhood education, promoting collaboration within the teaching team.
Assistant Teacher
Kiddie Academy of Henderson
12.2022 - 07.2023
Supported student physical, mental, and social development using classroom games and activities.
Supervised recess, lunch and daily student intake and dismissal.
Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Completed daily reports, meal count sheets, and attendance logs.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Worked with teachers to design lesson plans and coordinate activities for classes.
Supervisor
Redwood Restoration Inc.
07.2020 - 07.2022
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Clerk
Tricap International LLC
12.2018 - 06.2019
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained filing system and organized customer documents for easy retrieval of information.
Shipping and Receiving Clerk
Tricap International LLC
09.2018 - 11.2018
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Production Worker
Tricap International LLC
04.2018 - 08.2018
Organized work to meet demanding production goals.
Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Assistant Project Manager
Therapak
07.2011 - 08.2014
Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
Planned, monitored and analyzed project costs to meet financial goals.
Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Accounting Assistant
Therapak
09.2009 - 06.2011
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
Expedited invoice processing with effective communication between internal departments and external vendors.
Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Production Worker
Therapak
07.2009 - 08.2009
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Resolved issues quickly to maintain productivity goals.
Education
Child Development Associate -
University of Nevada
Henderson, NV
12-2023
Apple Valley High School
Apple Valley, CA
06-2009
Skills
Scheduling management
Customer invoicing
Process implementation
Supply ordering
Administrative management
Payroll administration
Project management
Customer relations
Management
Data analysis
Staff supervision
Employee development
Human resources
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 30 staff members.
Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.