CRISTINA Losoya

Provided exceptional customer service through effective communication and problem-solving.

Performed data entry tasks to maintain accurate records and documentation.

Managed imaging entries to enhance document organization and retrieval.

Executed notary services, ensuring compliance with legal requirements.

Handled phone inquiries efficiently, addressing client needs promptly.

Facilitated scanning and faxing processes to streamline document distribution.

Produced high-quality copies for internal and external use.

• Collaborated with colleagues to develop best practices for trust administration, improving overall operations.
• Streamlined communication between trust officers and clients for improved customer satisfaction.
• Managed sensitive client data securely, safeguarding personal information and maintaining confidentiality standards.
• Maintained accurate records of trust activities, facilitating easy access to essential information when needed.
• Contributed to positive client relationships by addressing inquiries promptly and professionally.
• Enhanced client trust by efficiently managing account transfers and ensuring timely transactions.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Inventory

Ordering supplies,equipment & uniforms

Computer

Scanning

Faxing

Filing

Phones

• Maintained complete documentation and records of all purchasing activities.
• Contacted each vendor and recorded information regarding price, availability and quality of products.
• Ensured accurate documentation of procurement activities, maintaining a comprehensive and organized filing system that facilitated easy access to vital information when needed.
• Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
• Monitored inventory levels and avoided shortages with timely replenishment of stock.