Summary
Overview
Work History
Education
Skills
Activities
Timeline
BusinessDevelopmentManager
Cristina Luna

Cristina Luna

Denton,Tx

Summary

Several positions in Production area, Experience on Quality Control, Wave Master Planner with talent for numerous programs. Strong knowledge of Aging Orders. Communicative and team-oriented with proficiency in IBM, WM, Optimum, JDA, Softeon, Etc. Proven history of fostering accounts to meet team, individual and management objectives. Clerk with demonstrated command of production. expert with developed aptitude for organization. Multilingual and fluent in Spanish and English, offering solid comprehension of cultural diversity. Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style. Experienced Forklift Driver 6 years of work history precisely moving and tracking goods in warehouse environments. Skilled in operating scanners and heavy equipment. Expertise in maintenance, safety and inventory organization.

Overview

11
11
years of professional experience

Work History

QUALITY CONTROL INSPECTOR/CLERK

BuzzBallz
Carrollton, TX
01/14/23 - 04/15/24
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
    • Analyzed data from process control systems to identify trends in product quality.
    • Identified areas for improvement in existing processes, procedures, and equipment.
    • Trained new employees on proper use of test equipment and inspection techniques.
    • Tested finished goods prior to shipment according to established protocols.
    • Assisted in the design of ERP systems and processes to meet business requirements.
    • Operated a forklift to move, load and unload materials within the production area.
    • Inspected forklifts for safety issues and reported any potential problems to management immediately.
    • Utilized RF scanners to accurately track product locations throughout the facility.
    • Loaded and unloaded containers onto flatbeds using appropriate straps, chains., per company standards.
    • Transported hazardous materials safely according to OSHA guidelines and local regulations.
    • Organized storage areas neatly by relocating products as needed for efficient use of space.
    • Responded quickly and efficiently to emergency situations in order to minimize disruption in operations.
    • Maintained current forklift training and certification as required by company policies.
    • Set up and operate machine tools to produce precision parts and instruments.
    • Adjust machine settings to complete tasks accurately.
    • Read blueprints and job orders to determine product specifications and tooling instructions.
    • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
    • Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
    • Operated forklift to place finished products on skids and transport to warehouse.
    • Monitored process units and quality control testing performance for plant processes and water quality simple
  • Worked well in a team setting, providing support and guidance.

Delivery Driver

Mackenze cosmetics Inc.
Dalls, Tx
04.2023 - 04.2024
  • • Ensured timely and accurate delivery of packages to customers' locations
    • Planned and organized delivery routes to maximize efficiency and meet deadlines
    • Handled customer inquiries and provided excellent customer service
    • Safely operated delivery vehicles and followed traffic regulations
    • Maintained delivery records and documentation
    • Collaborated with team members to ensure smooth operations and customer satisfaction
    • Adapted to changing delivery demands and communicated any issues or delays to the appropriate parties
    • Demonstrated strong problem-solving skills to overcome delivery challenges
    • Upheld company standards for professionalism and integrity in all interactions.
    • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
    • Maintained cleanliness of work area, equipment and supplies used in picking process.
    • Utilized RF scanners to track inventory movements throughout the facility.
    • Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
    • Reviewed packing slips and other documentation to properly box requested items for shipment.
    • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
    • Packaged fragile items with protective padding to prevent damage

Production Supervisor

Productiv Inc.
Grapevine, Tx
10.2022 - 03.2023
  • Achieved and maintained departmental, plant, and company goals for safety and quality
  • Increased productivity by improving processes to remove bottlenecks
  • Managed personnel needs, including setting schedules and tracking time for accurate payroll
  • Enforced maintenance and organization of workstations to meet lean standards
  • Eliminated order backlog and delays by monitoring and addressing logistics issues
  • Managed personnel and workflow need with detailed schedule management and payroll tracking
  • Addressed non-conformances and rework challenges with enhanced quality control strategies
  • Worked with supervisory team to coordinate production activities across shifts and departments
  • Handled direct personnel actions for new hirings, promotions and terminations
  • Boosted team performance with continuous training strategies
  • Empowered employees to independently solve line problems
  • Reduced production errors, coordinating new runs based off clear technical plans
  • Minimized downtime by monitoring equipment operations and directing preventive maintenance programs
  • Tracked employee attendance, hours worked and performance
  • Motivated employees to improve performance and meet or exceed production targets
  • Maintained quality levels with quick corrections of identified production roadblocks
  • Evaluated current production against plans and adjusted strategies to meet objectives
  • Gave input to senior management to assist with budgets, production planning and labor management strategies.

Master Wave Planer

Bed Bath & Beyond
Lewisville, TX
11.2016 - 09.2022

• Listened to customer requirements and organized plans to achieve demands
• Managed and planned production schedule to promote on-time delivery of customer orders
• Directed R&D, prototype building and production planning
• Managed movement of materials and product through production
• Received incoming shipments and reviewed contents against purchase order for accuracy
• Used daily system logs to document production information, discussing issues with management
• Distributed work orders to departments
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
• Juggled multiple projects and tasks to ensure high quality and timely delivery
• Prioritized and organized tasks to efficiently accomplish service goals.
• Organized and maintained filing systems for confidential documents.
• Processed customer orders promptly and accurately.
• Answered phones in a courteous manner while providing excellent customer service.
• Maintained inventory levels of office supplies and equipment as needed.
• Received, sent and edited emails through Microsoft Outlook.
• Used Excel PivotTables to count, total or average data stored in one large spreadsheet.
• Prepared presentations using Microsoft Office Suite applications.
• Provided technical support to customers utilizing Microsoft products such as Windows, Office and Skype.
• Stocked shelves with incoming merchandise as needed.
• Operated warehouse machinery such as forklifts to move materials within the facility.
• Utilized RF scanners to track inventory movements throughout the facility.
• Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
• Used handheld scanners to key in data for packages.
• Picked up heavy objects using proper lifting techniques to avoid personal injuries.
• Stocked shelves, racks and bins with new or transferred merchandise.
• Performed daily cycle counts to ensure accuracy of inventory records.
• Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
• Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
• Ensured timely processing of receipts into ERP system.
• Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
• Routed received merchandise to proper storage areas according to product specifications.
• Operated forklifts, power jacks and other motorized equipment to locate and transport material.
• Recorded shipment data for reporting, accounting or recordkeeping purposes.
• Maintained accurate inventory records of returned goods.
• Operated stand-up forklift to move merchandise and materials in warehouse.
• Loaded and unloaded pallets of product onto trucks using a forklift.

Quality Control Inspector

United One Labs
Dallas Center, TX
02.2013 - 10.2016
  • Improved performance of production staff and reduced errors with detailed non-conformance reports
  • Validated fabrication process and verified conformance with requirements by performing first-piece inspections
  • Created quality control plans based on project-specific technical documentation and requirements
  • Defined and documented acceptance, rejection and rework requirements
  • Performed preliminary, in-progress and final inspections on processed products and articles
  • Drafted and submitted inspection reports in support of QA improvements
  • Reduced production errors with thorough inspections and tests of supply materials
  • Wrote non-conformance reports detailing product defects and quantity of rejected items
  • Identified opportunities to improve work productivity and quality
  • Interpreted blueprints and engineering documents to determine quality requirements
  • Entered quality control data into appropriate systems
  • Upheld high standards of quality control with regular testing and calibrating equipment
  • Maintained clean and orderly work area and equipment
  • Verified specifications conformance by measuring and testing samples
  • Adjusted, cleaned and repaired products or processing equipment to correct defects found during inspections
  • Helped resolve production problems by notifying supervisors and working on corrective actions
  • Documented weights, moisture content and quantities
  • Inspected arriving materials and compared samples against materials specifications
  • Determined grade of products and approved or rejected batches
  • Identified specifications, inspection procedures and testing protocols by reading technical documentation.

Education

GED -

Hidalgo Early College High School
05.2008

Skills

  • Team Player
  • Microsoft Office
  • Outlook
  • Quality Control
  • Problem-solving
  • Adaptability
  • Spanish and English fluency
  • Forklift operation
  • Production coordination
  • Attention to detail
  • Data analytics
  • Strong work ethic
  • Internet research
  • Proactive
  • Ability to prioritize
  • Time management
  • Production target management
  • Materials Handling
  • Print Production
  • Training and mentoring
  • Inventory Coordination
  • Quality Assurance
  • Attention to Detail
  • Equipment Operation
  • Manufacturing
  • Safety Compliance
  • Workplace Safety
  • Quality Assurance Controls
  • Supply chain distribution
  • Plastics industry
  • Multitasking
  • Machine Operation
  • Assembly and production
  • Health and safety compliance
  • Inventory Management
  • Activity reporting
  • Process Documentation
  • Equipment monitoring
  • Staff Development
  • Production and processing

Activities

  • Literature
  • Art
  • Love Plants
  • Skiing
  • Travel

Timeline

Delivery Driver

Mackenze cosmetics Inc.
04.2023 - 04.2024

Production Supervisor

Productiv Inc.
10.2022 - 03.2023

Master Wave Planer

Bed Bath & Beyond
11.2016 - 09.2022

Quality Control Inspector

United One Labs
02.2013 - 10.2016

GED -

Hidalgo Early College High School

QUALITY CONTROL INSPECTOR/CLERK

BuzzBallz
01/14/23 - 04/15/24
Cristina Luna