Cristina Maciel
Los Angeles,United States
Summary
Organized and motivated employee seeking opportunities to expand skills and acquired new things. An enthusiastic, self-motivated, reliable, responsible, hard working individual with an outstanding Customer Service. Eager to apply in various environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Parking Attendant | Cashier
ABM Industries
Los Angeles, United States
09.2015 - 07.2024
- Issue tickets and receipts.
- Greet customers and answer questions from customers about the facility.
- Cash and credit cards payment collection.
- Manage parking and traffic control to facilitate vehicle flow in assigned area.
- Directed drivers to parking spot.
- Evaluated physical condition of the vehicles before and after to assess for any damage.
- Parked and returned vehicles for customers during valet service hours.
- Provide information, give directions to customers about facility.
- Managed parking and traffic control to facilitate vehicle flow in assigned area.
- Responded to questions about local area and company services.
- Processed cash transactions accurately and promptly while adhering to all cash handling procedures.
- Directed traffic flow within the lot as needed to maintain safety and orderliness.
- Resolved customer complaints in a professional manner while following established guidelines.
- Maintained accurate records of daily transactions using computerized systems.
- Monitored parking area for safety, security and general customer concerns.
- Provided customer service and information, answered questions and gave directions.
- Cleaned parking lot regularly by removing trash and cleaning up spills.
- Greeted customers and opened car doors to enhance service.
- Reported any suspicious activity observed in the lot immediately to management.
- Maintained clean facility by sweeping parking areas and removing waste.
- Handled account payments, collected cash and processed credit card charges.
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Assisted customers with finding available spaces in the lot.
- Observed safety protocols at all times while performing job duties.
- Greeted customers and provided information about parking fees, regulations and services.
- Cleaned up litter in designated areas as needed throughout shift.
- Patrolled the lot regularly on foot or by vehicle to identify potential security issues or violations of policy.
- Directed drivers to parking spots.
- Monitored entrances, exits and lots to ensure compliance with parking policies.
- Collected payments for parking fees from customers.
- Parked and returned vehicles for guests during valet service hours.
- Provided assistance to disabled drivers by escorting them to their vehicle when requested.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School -
Beverly Hills High School
Beverly Hills, CA06.2012
Skills
- Valid driver license
- Bilingual (English and Spanish)
- Respectful
- Customer service
- Traffic management
- Valet service
- Payment collection
- Cleanliness maintenance
Timeline
Parking Attendant | Cashier
ABM Industries
09.2015 - 07.2024
High School -
Beverly Hills High School