Cristina Marte
Sayreville
Summary
To continue building my experience and skills during my career path, while adapting to different work environments and completing tasks in a timely matter.
Overview
34
34
years of professional experience
Work History
Document Processor/Receptionist/Payroll Assistant
Miller Staffing Agency
07.2022 - Current
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Greeting, assisted guests during the application process assuring all requested information are submitted properly.
- Strengthened communication skills through regular interactions with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Managed multiple tasks and met time-sensitive deadlines.
- Organized, maintained and updated information in computer databases.
- Answered phone promptly and directed incoming calls to correct offices.
Tax Preparer
H&r Block
11.2017 - 04.2018
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Implemented quality control measures within the firm to reduce errors and maintain high standards of service for all clients.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Managed multiple deadlines efficiently, ensuring all clients'' taxes were filed on time without compromising quality or accuracy.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
School Office Assistant
Colegio Sagrado Corazon De Jesus
07.1990 - 08.1995
- Assisted with onboarding of new parents and students.
- Covered for front desk associate for daily breaks and planned and unplanned absences.
- Contributed to a positive school culture by collaborating with teachers, administrators, and support staff on various projects and initiatives.
- Facilitated smooth operations during standardized testing periods by organizing exams, proctoring tests, and ensuring adherence to test procedures.
- Streamlined communication between school staff, parents, and students by managing phone calls, emails, and in-person inquiries.
- Assisted in set up and orientation for new teachers and staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed general clerical tasks such as filing, faxing and data entry.
- Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
Education
No Degree - Accounting
Middlesex County College
Edison, NJNo Degree - International Coaching Certification
ACP Academy
Online Course12.2020
Bachelor of Arts - Accounting
Pontificia Universidad Catolica Madre Y Maestra
Santiago, RD08.1996
Skills
- Filing and data archiving
- Support Services
- Task Prioritization
- Good Telephone Etiquette
- Team work
- Telephone skills
- Organization skills
- Problem-Solving
- Strong work ethic
Languages
Spanish
Native or Bilingual
Timeline
Document Processor/Receptionist/Payroll Assistant
Miller Staffing Agency
07.2022 - Current
Tax Preparer
H&r Block
11.2017 - 04.2018
School Office Assistant
Colegio Sagrado Corazon De Jesus
07.1990 - 08.1995
No Degree - Accounting
Middlesex County College
No Degree - International Coaching Certification
ACP Academy
Bachelor of Arts - Accounting
Pontificia Universidad Catolica Madre Y Maestra
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