Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cristina Dominguez

Cristina Dominguez

Pacoima,CA

Summary

Responsible Assistant Manager at Dassi Inc. with a proven track record in enhancing customer satisfaction for over 20 years. Inventory management. Internet sales and staff training.

I effectively coached new employees, fostering a collaborative environment. I consistently improved operational efficiency with multitasking skills.

Overview

21
21
years of professional experience

Work History

Assistant Manager

Dassi Inc.
10.2004 - Current


  • Internet sales, process and charge orders, answer customer emails, answer customer calls regarding their orders, processed refunds.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, and forecast future needs.
  • Managed inventory levels to minimize backorders.
  • Trained new staff members in their professional development by offering guidance/support in their assignments.
  • Maintain office cleanliness and organization.
  • Coached employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Education

High School Diploma -

San Fernando High School , San Fernando, CA

Skills

  • Customer service
  • Money handling
  • Problem-solving
  • Staff training and development
  • Multitasking and organization
  • Order processing
  • Shipping orders
  • Customer emails
  • Customer phone calls
  • Employee supervision
  • Handling Inventory
  • Responsible
  • Hard worker
  • Ready to learn
  • Friendly and caring

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Manager - Dassi Inc.
10.2004 - Current
San Fernando High School - High School Diploma,

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