Summary
Overview
Work History
Education
Skills
Certification
Program Platforms
References
Timeline
AdministrativeAssistant
CRISTINA MCNICHOLS

CRISTINA MCNICHOLS

Orange Park,FL

Summary

Experienced Department Supervisor with comprehensive experience in team leadership, project management, and strategic planning. Strengths include strong decision-making capabilities, effective communication skills, and the ability to motivate teams towards achieving business objectives. Also credited for fostering a positive work environment that promotes high productivity levels and improves overall departmental efficiencies.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

7
7
years of professional experience
2
2

Certifications

Work History

DEPARTMENT SUPERVISOR

Natural Life Inc.
Jacksonville, FL
09.2017 - Current
  • Led a team of department employees, delegated tasks effectively, and implemented strategic initiatives to boost efficiency and customer satisfaction
  • Managed inventory, resolved issues, and fostered a positive work environment.
  • Developed and implemented departmental policies and procedures.
  • Conducted performance reviews for staff members.
  • Monitored department operations to ensure productivity standards were met.
  • Provided coaching and mentoring support to team members.
  • Maintained detailed records of employee attendance and leave requests.
  • Resolved customer complaints in a timely manner.
  • Analyzed data to identify areas of improvement within the department.
  • Ensured compliance with all safety regulations across the department.
  • Facilitated communication between management and staff.
  • Collaborated with other departments to coordinate activities and resolve issues.
  • Established goals for each team member and monitored progress towards those objectives.
  • Trained employees on new processes or procedures as needed.
  • Created reports summarizing daily operations for upper-level management review.
  • Evaluated current systems and identified opportunities for streamlining processes.
  • Organized special events or meetings related to the department's activities.
  • Implemented strategies to increase efficiency while reducing costs.
  • Investigated potential problems or discrepancies reported by team members.
  • Participated in weekly meetings with senior leadership teams to discuss progress.
  • Managed inventory levels of supplies required for daily operations.
  • Addressed employee issues and conflicts to provide input, feedback, and coaching.
  • Trained and mentored new associates on department policies and procedures.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Supervised departmental employees, delegating with tasks and responsibilities.
  • Organized and completed weekly schedules to ensure each shift was adequately covered.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Handled shift overstock, restocking and inventory control.
  • Followed safety protocols and company processes and procedures.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
  • Supervised, trained, and developed team members, enhancing their performance and professional growth.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Fostered a positive and inclusive work environment, promoting teamwork and collaboration.

Education

GED -

Florida State College of Jacksonville
Jacksonville, FL
04.2014

Skills

  • Team Leadership
  • Operations Management
  • Process Improvement
  • Inventory Management
  • Staff Supervision
  • POS systems operations
  • Stock management
  • Growth planning
  • Process and procedure development
  • Recovery management
  • Performance Improvement
  • Workflow Optimization
  • Problem-Solving
  • Decisiveness
  • Leadership skills
  • Policy Enforcement
  • Receiving Oversight
  • Problem Resolution
  • Time Management
  • Reasoning
  • Multi-tasking mastery
  • Workplace Safety

Certification

  • First Aid/CPR
  • Machine Operator (osha safety) Natural Life collections

Program Platforms

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Teams
  • Microsoft Office
  • Twin Oaks - WMS platform

References

  • Gabe Hearman-Safety lead (904)947-5694, Ghearman@naturallife.com
  • Eddie De-Ragon-Inventory, Ederagon@naturallife.com
  • Brytani Everett-Warehouse associate (904)518-1702
  • Kenny Blackburn-Department lead (904)597-0005
  • Daria Burgess-Team lead (787)513-2440
  • Rashad Graham-Inventory lead (904)422-1901, rgraham@naturallife.com

Timeline

DEPARTMENT SUPERVISOR

Natural Life Inc.
09.2017 - Current
  • First Aid/CPR
  • Machine Operator (osha safety) Natural Life collections

GED -

Florida State College of Jacksonville
CRISTINA MCNICHOLS