Cristina McVay
Zanesville,OH
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising almost 2 years.
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Sunrise appointment scheduling system to manage over 100 patients weekly. Organized and accurate in managing patient flow.
Hardworking and brings a positive attitude in reception and clerical work enviorment. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
Beacon Health System
08.2022 - Current
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Crew Trainer /Shift Supervisor Trainee
Dollar General Distribution Center
10.2013 - 05.2017
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Education
High School Diploma -
Tri-Valley High School
Dresden, OH05.2002
Skills
- Records Management
- Medical office administration
- HIPAA Compliance
- Medical Transcription
- Mail Management
- Payment Collection
- Letter preparation
Timeline
Medical Receptionist
Beacon Health System
08.2022 - Current
Crew Trainer /Shift Supervisor Trainee
Dollar General Distribution Center
10.2013 - 05.2017
High School Diploma -
Tri-Valley High School
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