Cristina Mercado

• Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
• Ensuring all staff members have the necessary resources, training and support to carry out their roles successfully.
• Oversee implementation of procedures, goals and objectives within operations.
• Monitoring operations and reviewed records and metrics to understand company performance.
• Assessing company operations for compliance with safety standards.

Within the company I have held the following roles:

Ambassador- Trained new associates within the department and following with feedback or insight of a job function, as well as new EMT associates

EMT- Resolved issues for all customer orders, maintain inventory and dwelling for Middle Mile. Preformed cycle counts for inventory accuracy

Shipping Clerk- Maintained an accurate trailer log and moves on C3 for each department

• Assisted in loading finished goods onto delivery vehicles as required.
• Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
• Packed boxes and stock using organizational guidelines.
• Used pallet jacks to move items to and from warehouse locations.