Overview
Work History
Education
Timeline
Generic

cristina miranda

Las Vegas

Overview

15
15
years of professional experience

Work History

Casino Dealer

Silverton Casino
12.2019 - 01.2021
  • Handled large sums of money responsibly, ensuring accurate payouts to customers while minimizing errors in transactions.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
  • Exchanged legal currency for gambling chips and coin money.

Table Games Dealer

Aliante Casino
10.2018 - 11.2019
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Handled and shuffled cards and playing pieces to maintain game integrity.
  • Monitored game for potential security risk to protect operation and players.
  • Continuously updated knowledge of industry trends and emerging games to better serve clientele with diverse interests.

Table Games Dealer

Barona Casino
01.2013 - 11.2017

Technical Customer Service Representative

TV Ears
02.2011 - 01.2013
  • Reduced average call handling time through efficient problem-solving techniques and effective use of support tools.
  • Actively participated in cross-functional projects, collaborating with colleagues from various departments to enhance overall service quality.
  • Nurtured long-term partnerships with key accounts, demonstrating a commitment to ongoing support and continuous improvement efforts.
  • Provided comprehensive product knowledge to customers, enabling them to make informed decisions about their purchases.
  • Recommended products to customers, thoroughly explaining details.

Sales Associate and Assistant Manager

Sunglass Shop and Optical
01.2006 - 04.2010
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Associate Of Business Administration - Accounting

Cuyamaca College
El Cajon, CA

HS Diploma -

Granite Hills High School
El Cajon, CA
06.2005

Timeline

Casino Dealer

Silverton Casino
12.2019 - 01.2021

Table Games Dealer

Aliante Casino
10.2018 - 11.2019

Table Games Dealer

Barona Casino
01.2013 - 11.2017

Technical Customer Service Representative

TV Ears
02.2011 - 01.2013

Sales Associate and Assistant Manager

Sunglass Shop and Optical
01.2006 - 04.2010

Associate Of Business Administration - Accounting

Cuyamaca College

HS Diploma -

Granite Hills High School

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cristina miranda