Cristina Molina
San Marcos,CA
Summary
Results-driven Sales Producer with strengths in assessing customer needs and providing tailored solutions. Excellent negotiation skills with solid history of exceeding client expectations. Demonstrates passion for building long-term customer relationships.
Overview
23
23
years of professional experience
Work History
Licensed Sales Producer
Hazelrigg Insurance Agency
04.2008 - Current
- Provide first-class customer service to clients addressing inquires, service requests and education on insurance coverage
- Achieved sales goals through leads and referrals Evaluated prospective customers for insurance needs to determine eligibility & recommend proper coverage options.
- Provide excellent customer service by processing payments & report claims, conduct needs based policy review and updated policies
- Answer Phones: handle all calls and promptly assist client with customer service, delivering satisfaction Process applications, corrections, endorsements, and cancellations
- Correspond with potential clients regarding online information requests.
- Appointed Sales Producer By Allstate
DEALER SALES CLERK
Manheim San Diego Auto Auction
08.2003 - 01.2008
- Utilized interpersonal and bilingual abilities with dealers to provide support and customer service
- Was accountable for generating weekly sales reporting for the organization
- Ensured auction lanes were in order according to lane description, year, make, and model
- Managed high-profile central dealer account in the San Diego region
- Prioritized workflow to result in effective time management.
OFFICE CLERK II
MAAC Project Head Start
06.2001 - 08.2003
- Provided clerical assistance to six area managers and 4 Head Starts Centers
- Developed a tracking system for payroll, time sheets, files, forms, and training materials
- Prepared necessary materials for training, meetings, and special events
- Assisted in facilitating meetings and special agency events
- Maintained and updated mail logs, appointment schedules, and company manuals.
Education
Personal Lines - Insurance -
Mike Russ Financial Training
High School Diploma -
San Marcos High School
San Marcos, CASkills
- Critical thinker
- Positive Attitude
- Customer Advocate
- Excellent communication skills
Languages
Spanish
Native or Bilingual
Timeline
Licensed Sales Producer
Hazelrigg Insurance Agency
04.2008 - Current
DEALER SALES CLERK
Manheim San Diego Auto Auction
08.2003 - 01.2008
OFFICE CLERK II
MAAC Project Head Start
06.2001 - 08.2003
Personal Lines - Insurance -
Mike Russ Financial Training
High School Diploma -
San Marcos High School
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