CRISTINA MUNTEANU
Chisinau,Republic of Moldova
Summary
Dynamic and results-driven professional with extensive experience in hospitality management at May Beach Hotel. Proven leadership in optimizing staff scheduling and enhancing guest relations. Recognized for impeccable organizational skills and effective communication, fostering teamwork and conflict resolution to elevate service quality and guest satisfaction. Adaptable and eager to learn in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Restaurant Front of House Manager
May Beach Hotel
Missiria, Crete
05.2023 - 10.2024
- Supervised daily restaurant operations ensuring high service quality and guest satisfaction.
- Coordinated staff schedules optimizing coverage during peak service times.
Receptionist
Creta Paradis
Adelianos Kampos, Crete
06.2022 - 08.2022
- Greeted and welcomed guests at the front desk with a friendly demeanor.
- Managed incoming calls and directed inquiries to appropriate departments efficiently.
Restaurant Manager
Black Rabbit gastro-burrow
Chisinau, Republic Of Moldova
06.2021 - 05.2022
- Managed daily restaurant operations to ensure efficient service and guest satisfaction.
- Trained and supervised staff to enhance performance and teamwork in a fast-paced environment.
Dispatcher
Dispatch42
Chisinau, Republic of Moldova
02.2018 - 05.2021
- Coordinated dispatch operations for timely delivery of services across multiple locations.
- Managed communications between drivers and clients to ensure efficient route planning.
Sales Manager
Best Choise
Gouves, Crete
04.2017 - 10.2017
- Developed sales strategies to enhance customer engagement and retention.
- Led team meetings to align goals and share best practices among sales staff.
Tour Guide
Calypso Tour
Antalya, Turkey
04.2016 - 10.2016
- Guided diverse groups through scenic locations and historical sites.
- Developed engaging narratives to enhance visitor experiences during tours.
Receptionist
Hotel Leopardi
Verona, Italy
05.2015 - 09.2015
- Greeted and welcomed guests at the front desk with a friendly demeanor.
- Managed incoming calls and directed inquiries to appropriate departments efficiently.
Education
STUDENT - faculty "Business and Administration"
Academy of Economics Studies from Republic of Moldova
Chisinau, Republic of Moldova06.2008
STUDENT - faculty of Economics
National college "ASEM"
Chisinau, Republic of Moldova06.2004
STUDENT -
Theoretical Lyceum "Vasile Vasilache"
Chisinau, Republic of Moldova06.2002
Skills
- Quick learner
- Impeccable organizational skills
- Good communication
- Dynamic personality
- Sociable
- Responsible
- Teamwork
- Conflict resolution
- Flexible
- Adaptable
- Willingness to learn
- Leadership experience
- Staff scheduling
- Guest relations
Languages
- Romanian, Native
- Russian, Native
- English, Advanced
- French, Intermediate
- Italian, Intermediate
Languages
Romanian
Native/ Bilingual
Russian
Native/ Bilingual
English
Professional
French
Limited
Italian
Limited
Timeline
Restaurant Front of House Manager
May Beach Hotel
05.2023 - 10.2024
Receptionist
Creta Paradis
06.2022 - 08.2022
Restaurant Manager
Black Rabbit gastro-burrow
06.2021 - 05.2022
Dispatcher
Dispatch42
02.2018 - 05.2021
Sales Manager
Best Choise
04.2017 - 10.2017
Tour Guide
Calypso Tour
04.2016 - 10.2016
Receptionist
Hotel Leopardi
05.2015 - 09.2015
STUDENT - faculty "Business and Administration"
Academy of Economics Studies from Republic of Moldova
STUDENT - faculty of Economics
National college "ASEM"
STUDENT -
Theoretical Lyceum "Vasile Vasilache"
Similar Profiles
CRISTINA MUNTEANUCRISTINA MUNTEANU
Restaurant Front of House Manager at May Beach HotelRestaurant Front of House Manager at May Beach Hotel
ASHRAF SALEHASHRAF SALEH
Cluster General Manager at BM beach Hotel, BM beach Resort and Longbeach campgroundCluster General Manager at BM beach Hotel, BM beach Resort and Longbeach campground
Nazim IsmayilovNazim Ismayilov
Ass. Purchasing Manager at Absheron Hotel Group - ( Bilgah Beach Hotel & Shahdag Hotel Company )Ass. Purchasing Manager at Absheron Hotel Group - ( Bilgah Beach Hotel & Shahdag Hotel Company )
Andrei CiugureanuAndrei Ciugureanu
Java Developer/Backend developer at POWERITJava Developer/Backend developer at POWERIT
Dumitru CarbuniDumitru Carbuni
Executive creative director at Galeria Plai SRLExecutive creative director at Galeria Plai SRL