Cristina Mutuc

Rosemead

Summary

Reliable team member with strong communication skills ande ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines. Enthusiastic [Job Title] responsible for creating, developing and producing visuals of concepts to communicate ideas to clients. Researches, conceptualizes and presents designs to achieve desired effects or goals.

Overview

years of professional experience

Certification

Work History

Designee DPCS

Elysium Hosice Care

07.2018 - Current

Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Reduced waste and pursued revenue development strategies to keep department aligned with profit targets.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Registered Nurse, Emergency Department

Kaiser Medical Center

11.2006 - Current

Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.

Education

Bachelor of Science - Nursing

University of The City of Manila

Manila,Philippines

03.1995

Skills

Client Satisfaction

Certification

Registered Nurse License # 501784

Expiration Date December 2025

ACLS certified

BLS Certified

Affiliations

Playing Piano

References

References available upon request.

Timeline