Cristina Nocera
Miami Beach
Summary
CRISTINA NOCERA
Overview
25
25
years of professional experience
Work History
Staff Accountant
The St Regis Bal Harbour Resort
05.2025 - Current
- Supported monthly closing processes by compiling relevant data.
- Maintained accurate records of accounts payable and Capital Expenditures.
- Provided administrative support during audits and financial reviews.
General Accountant
The St Regis Bal Harbour Resort
10.2024 - 05.2025
- Assisted the General Cashier in maintaining accuracy and compliance in cash reporting and counting, audited employees' banks and ensured cash availability for the resort
- Managed Accounts Payable, streamlined Invoices and enhanced vendor's relations
- Oversaw 20+ purchasing card holders to control expenses incurred and ensured proper reconciliation of Pcard transactions
Server
The St Regis Bal Harbour Resort
11.2023 - 10.2024
- Delivered exceptional dinner dining service and ensured guests' satisfaction, retention, and "WOW" experiences
- Applied Forbes and BSA Standards of Luxury service and practiced anticipatory service for two outlets with diverse menus and atmosphere
Server
The Ritz Carlton
11.2021 - 11.2023
- Provided breakfast and dinner luxury dining service to high profile guests
- Managed accurate order processing and timely delivery of food and beverages.
- Adapted quickly to fast-paced environments, handling high volume of orders efficiently.
Server/Banquet Server
The Setai Hotel
11.2016 - 11.2021
- Served food and beverages promptly with focused attention to high profile guests and residents
- Provided personalized service to guests and satisfied unusual requests going above and beyond regular service
- Provided dining luxury service during multiple types of events, from formal business dinners, to parties, weddings, large business meetings up to 1000 guests
Captain Server/Bartender
La Locanda South Beach Miami
03.2013 - 09.2016
- Implemented upselling techniques, enhancing guest experience and revenue generation.
- Assisted in developing training materials for new server onboarding processes.
- Cultivated warm relationships with regular customers.
- Directed daily operations, ensuring seamless service and exceptional guest experiences
Server Captain
Primo al Pigneto
06.2007 - 03.2013
- Supervised server team, ensuring adherence to service standards and customer satisfaction.
- Coordinated dining room activities, optimizing table turnover and guest flow management.
- Enhanced customer satisfaction by delivering exceptional service and timely assistance.
Server
I Clementini
06.2004 - 06.2005
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
'Gusto
09.2000 - 05.2004
- Assisted in organizing wine tastings, promoting engagement and customer loyalty.
- Managed table assignments efficiently, optimizing workflow during peak hours.
Education
Associate of Applied Science - Management And Innovation With Concentration in Ac
Miami Dade College
Miami, FL12-2025
Associate of Science - Accounting Technology
Miami Dade College
Miami, FL07-2022
Skills
- Financial reporting
- Accounts payable / invoice coding
- Accounting software expertise
- GAAP accounting
- General Cashier
- Capital expenditure
- Forbes Luxury service standards
- Leading Quality Assurance service standards
Languages
Italian
Native or Bilingual
English
Full Professional
Spanish
Professional Working
French
Elementary
Accolades
- Winner of the "Host of the Second Quarter 2025" at the St Regis Bal Harbour
- Winner of the "Host of the First Quarter 2025" at the St Regis Bal Harbour
- Winner of the "Employee of the third Quarter 2024" at The Ritz Carlton
- Scored 95% on BSA Audit in August 2024 at The Ritz Carlton
- Scored 92% on Forbes Standard Audit at The Ritz Carlton
- Nominated "Employee of the third Quarter 2020" at The Setai Hotel
- Nominated "Employee of the seond Quarter 2018" at The Setai Hotel
Timeline
Staff Accountant
The St Regis Bal Harbour Resort
05.2025 - Current
General Accountant
The St Regis Bal Harbour Resort
10.2024 - 05.2025
Server
The St Regis Bal Harbour Resort
11.2023 - 10.2024
Server
The Ritz Carlton
11.2021 - 11.2023
Server/Banquet Server
The Setai Hotel
11.2016 - 11.2021
Captain Server/Bartender
La Locanda South Beach Miami
03.2013 - 09.2016
Server Captain
Primo al Pigneto
06.2007 - 03.2013
Server
I Clementini
06.2004 - 06.2005
Server
'Gusto
09.2000 - 05.2004
Associate of Applied Science - Management And Innovation With Concentration in Ac
Miami Dade College
Associate of Science - Accounting Technology
Miami Dade College
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