Summary
Overview
Work History
Education
Skills
Interests
Timeline
Bartender

CRISTINA ODOM

Stuart,FL

Summary

A highly innovative and quick learner, consistently approaching every task with a positive attitude and excelling in handling stressful situations through critical thinking and a strong work ethic. Exceptional organizational skills drive motivation to continuously learn and adapt. Possessing a keen sense of observation, able to quickly assess any situation and adjust accordingly. Maintains professionalism both on and off the floor, valuing teamwork as highly as customer service and satisfaction, always supporting coworkers.

Overview

10
10
years of professional experience

Work History

Food and Beverage Server

Jupiter Beach Resort
01.2022 - Current
  • Greeted guests warmly to foster welcoming environment.
  • Remained focused, calm and professional during peak rush hours.
  • Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
  • Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
  • Used point-of-sale systems and completed end-of-shift paperwork accurately.

Food Expeditor

11 Maple Street
01.2022 - 02.2023
  • Assisted preparation of food plates, overseeing quality, and appearance.
  • Increased order accuracy through effective communication between front-of-house and back-of-house teams.
  • Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients or allergens when needed.
  • Supported overall restaurant success by stepping in to assist other team members during peak service hours.
  • Made desserts, and other different plates offered on the menu, behind the head chef and sous chef.

Food and Beverage Server

Mariner Sands Country Club
03.2021 - 01.2022
  • Worked in a Clubhouse, fine dining environment, and a Sandbar, more casual, environment. Did banquet-style events, sunday brunch, happy hour, member curated events.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with members.

Pool Service Technician

Palm City Pool And Spa
12.2019 - 03.2021
  • Communicate with customers often and I try to have a good relationship with my customers, so that they can trust me with the work im doing
  • Maintained optimal equipment performance with routine inspections, repairs, and replacements.
  • Performed installations of new pool equipment, ensuring seamless integration into existing systems.

SWIMMING POOL TECHNICIAN

CoastLife Pool & Spa
05.2019 - 12.2019
  • Fostered strong relationships with clients, leading to increase in referral-based business.
  • Demonstrated attention to detail when completing repairs or installations, ensuring long-lasting results for clients.
  • Maintained clean, safe and appropriately stocked company vehicle.

Pool Service Technician

Jupiter Island Pools
06.2017 - 03.2019
  • Performed any combination of the following tasks along a designated route: tested water, utilized various equipment and chemicals to maintain the quality of water and pool accessories
  • Worked with diverse types of weather and ground conditions.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.

Residential House Cleaner

Attention to Detail
05.2016 - 10.2017
  • Took care of any needs that the customer wanted to be done, while they were away, making sure their house was clean and ready to come home to.
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.

Team Member

Panera Bread
07.2015 - 06.2017
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.

Education

Associate of Arts -

Indian River State College
Stuart, FL

High School Diploma -

South Fork High School

Skills

  • Guest satisfaction
  • Flexible schedule
  • Tableside etiquette
  • BOH and FOH expertise
  • Sales strategy
  • Wine pairing
  • Guest issue resolution
  • Bartending
  • banquet style serving
  • fine dining
  • casual dining
  • reception/reservation

Interests

  • I enjoy helping others and giving back to the community
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Embracing outdoor adventures such as hiking and camping
  • Documenting and sharing travel experiences
  • Interior Design
  • I like working with my hands and fixing things
  • Personal Development and Self-Improvement

Timeline

Food and Beverage Server

Jupiter Beach Resort
01.2022 - Current

Food Expeditor

11 Maple Street
01.2022 - 02.2023

Food and Beverage Server

Mariner Sands Country Club
03.2021 - 01.2022

Pool Service Technician

Palm City Pool And Spa
12.2019 - 03.2021

SWIMMING POOL TECHNICIAN

CoastLife Pool & Spa
05.2019 - 12.2019

Pool Service Technician

Jupiter Island Pools
06.2017 - 03.2019

Residential House Cleaner

Attention to Detail
05.2016 - 10.2017

Team Member

Panera Bread
07.2015 - 06.2017

Associate of Arts -

Indian River State College

High School Diploma -

South Fork High School
CRISTINA ODOM