Cristina Parada
El Cajon,CA
Summary
Reliable and hardworking individual with extensive experience in customer service and medical billing. Detail-oriented team player with strong organizational and communication skills.
Overview
11
11
years of professional experience
1
1
Certification
6
6
years of post-secondary education
Work History
Medical Insurance Biller
Medical Billing Associates
09.2019 - Current
- Enter and update patient demographic and insurance information.
- Enter patient charges.
- Take patient credit card information over the phone and answer any questions that they may have on their account.
- Scan and batch all of the providers' correspondence and payments.
- Create deposits for providers and take them to the bank.
Sales Associate
Goodwill Industries Of San Diego County
01.2013 - 09.2013
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies and ensuring accuracy in all financial exchanges.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associate of Science - Business Office Technology
Grossmont Community College
El Cajon, CA 01.2018 - 07.2019
Bachelor of Science - Child And Family Development
San Diego State University
San Diego, CA 08.2011 - 07.2016
Skills
- Bilingual (English and Spanish)
- Continuous Learning Attitude
- Strong attention to detail and organizational skills
- Excellent customer service skills
- Proficient in Lytec
Certification
Medical Office Assistant Certificate of Proficiency.
Languages
Spanish
Native or Bilingual
Timeline
Medical Insurance Biller
Medical Billing Associates
09.2019 - Current
Associate of Science - Business Office Technology
Grossmont Community College
01.2018 - 07.2019
Sales Associate
Goodwill Industries Of San Diego County
01.2013 - 09.2013
Bachelor of Science - Child And Family Development
San Diego State University
08.2011 - 07.2016
Medical Office Assistant Certificate of Proficiency.
Similar Profiles
Tanja FordTanja Ford
Work Leader / LEA Biller at Medical Billing AssociatesWork Leader / LEA Biller at Medical Billing Associates
Roxana ReyesRoxana Reyes
Medical Biller, Accounts Receivable at Ashron Billing INC, Medical Billing Concepts INCMedical Biller, Accounts Receivable at Ashron Billing INC, Medical Billing Concepts INC
Tory CopeTory Cope
Refund Associate at Dermatology Billing AssociatesRefund Associate at Dermatology Billing Associates