Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Skill Areas
Timeline
Generic

Cristina Pavich

Scottsdale,AZ

Summary

An events operations expert with robust experience acquired over the years in delivering optimal results and business value in high-growth environments. Stellar time management skills combined with proven ability to drive projects, recruiting and scheduling efforts, training, and programs to boost customer/client retention in highly time-sensitive ecosystems. Proficient at forming strategic partnerships with sponsors and vendors; applies out-of-the-box thinking and thorough research to develop creative new ideas/approaches to accomplish a goal or objective. Excels in meeting and maintaining high work standards through the practical ability to analyze and identify customer challenges and present sustainable solutions.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Sr. Recruiting Coordinator

AXON
05.2022 - 03.2024
    • Collaborated closely with Recruiters and Hiring Managers to enhance interview processes and scheduling efficiency
    • Coordinate and schedule a high volume (1,700 interviews average per quarter) of virtual and onsite domestic and international interviews and recruiting events
    • Managed large administrative teams, coordinating calendars across diverse time zones and agendas
    • Established strategic partnerships with talent acquisition teams, hiring leaders, and vendors
    • Led scalable hiring initiatives for domestic and international sales openings
    • Orchestrated multiple virtual and onsite hiring events biweekly, ensuring seamless execution and engagement
    • Prioritized delivering timely and positive candidate experiences throughout the recruitment process
    • Demonstrated exceptional time management skills in driving projects, training programs, and scheduling optimization efforts
    • Proficiently managed heavy calendaring, travel arrangements, and event coordination domestically and Internationally
    • Coordinated with candidates and collaborated with business partners across various domestic and international time zones
    • Owned and managed multiple recruiting requisitions, maintaining a full coordination desk
    • Provided constructive feedback to enhance coordination processes and partnerships
    • Implemented regular analysis of recruitment data, generating KPI reports using Tableau and Greenhouse reporting tools
    • Managed PI/PLI integration with Greenhouse, ensuring seamless data flow and analysis
    • Monitored metrics such as time to fill and interview pass-through rates to drive continuous improvement and Interviewer alignment
    • Applied advanced techniques in LinkedIn projects, crafting precise Boolean search strings to target candidates with specific skill sets
    • Meticulously designed and created The Team SharePoint to ensure easy access to essential resources, guidelines, and documents necessary for our day-to-day operations
    • Developed a comprehensive training plan for onboarding new team members within our department
    • This plan is aimed at providing new hires with the necessary knowledge, tools, and support to integrate into our team seamlessly and hit the ground running.
    • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
    • Operated and maintained applicant tracking and candidate management systems.
    • Coordinated incoming job requisitions and applications.
    • Reached out to qualified referral candidates to obtain applications.
    • Conducted 12 recruiting events to grow passive talent pipeline to prepare for future hiring needs.
    • Scheduled and conducted an average of 150 interviews each week for R&D Sales and Corporate lanes.
    • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
    • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
    • Assisted with writing job postings and job descriptions for boards.
    • Generated and analyzed reports to monitor employee engagement and attrition trends.

Recruiting Coordinator

AXON
02.2021 - 05.2022
  • Coordinate and schedule a high volume (1,575 interviews average per quarter) of virtual and onsite domestic and international interviews and recruiting events
  • Working closely with Recruiters and Hiring Managers to manage, influence, and improve interview process and scheduling
  • Experience working with large administrative teams managing calendars and agendas
  • Proficient at forming strategic partnerships with talent acquisition, hiring leaders, and vendors; applies out-of-the-box thinking and thorough research to develop creative new ideas/approaches to accomplish a goal or objective
  • Committed to delivering a timely and positive candidate experience
  • Stellar time management skills combined with proven ability to drive projects, training, and programs to boost customer/client retention
  • Owned multiple recruiting requisitions while delivering a full coordination desk
  • Heavy calendaring, travel, and events management
  • Coordinated with candidates and collaborated with business partners across various domestic and international time zones
  • Committed to delivering a timely and positive candidate experience
  • Owned multiple recruiting requisitions while delivering a full coordination desk
  • Provided candid feedback to business to enhance coordination process and partnership
  • Problem-solving and analytical capability
  • Facilitate communication between candidates and hiring teams
  • Strong email management and detail orientation
  • Work well under pressure to meet tight deadlines
  • Applicant Tracking System Lever and Greenhouse.
  • Reached out to qualified referral candidates to obtain applications.
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Coordinated incoming job requisitions and applications.
  • Conducted 10 recruiting events to grow passive talent pipeline to prepare for future hiring needs.
  • Scheduled and conduct an average of 90 interviews each week.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Assisted with writing job postings and job descriptions for boards.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives
  • Coordinated incoming job requisitions and applications
  • Operated and maintained applicant tracking and candidate management systems

Events Admin Training Coordinator

The Little Gym International Inc
01.2018 - 01.2020
    • Effectively negotiated contracts for 80-100 regional training sessions annually, including meeting spaces, audio/visual equipment, catering, fun events, guest accommodations and travel arrangements for attendees and guest speakers
    • Assistant to c-suite executives
    • Fostered robust client/vendor/sponsor relations to facilitate seamless operations while adhering to budgetary limits collaborated with external vendors to achieve a 5% reduction in total costs for training, lodging, and event spaces
    • Developed the content for all event communications while managing event registration surveys and billing – supported the brand's efforts by duly compiling and interpreting the data and feedback from training surveys
    • Assisted the Management Team with numerous projects, managed executive and teams calendars, set up and coordinated webinars, webcasts, conference calls, Facebook Live, Virtual Meetings, and more
    • Developed and managed communication campaigns for North American offices as the Training Admin Coordinator II
    • Supervised event communications and invitations and processed hotel accommodations for staff members
    • Proactively supported the corporate headquarters training staff, managing databases, training documents, etc
    • Cultivated clear communication lines within the team, with the management, with customers, vendors, and other stakeholders to drive business excellence
    • Consistently demonstrated the ability to manage the operational and strategic levels of multiple responsibilities in high-pressure, time-bound environments
    • Systematically led various projects simultaneously and delivered results without compromising on quality
    • Pioneered efforts to coordinate sponsorships and fundraising timelines, plan, organize, and process all training registrations for regional and international events
    • Managed the annual convention event management
    • Effectively served as the first point of contact for Training and Onboarding requests – systematically managing emails and phone calls; tracked on CRM all training initiatives and customer inquiries
    • Provided support to C-Level executives on various tasks and projects
    • Diligently compiled the meeting materials for the Women's Leadership Group Initiative, liaising directly with the Vice President of Franchise Services for the international division
    • Enhanced customer training and engagement programs to deliver a 30% increase in customer retention year over year for North America
    • Secured an 8% annual sponsorship increase for North and Latin American convention levels
    • Helmed responsibility for adjusting the training content for European and Latin American markets, ensuring the accuracy of interpretation of translations
    • Routinely worked on curriculum initiatives
    • Introduced process improvements to increase productivity and lower expenses across vendors and exhibit on-site
    • Developed and implemented best practices for project proposals, ensuring on-time results
    • Managed special projects on an as-needed basis
    • Successfully overhauled branding initiatives so each location opened 15% sooner than the competition
    • Led an eco-friendly, sustainable project, the GoGreen initiative, and digitized all gym documents
    • Recognized by the leadership with multiple honors, including Citizen Kid, Get Moving, and Brain Boost awards
    • Handpicked by the CEO to serve as a member of The Reunion Committee and Birthday Recognition Committee.
    • Scheduled and coordinated training sessions, including booking facilities and arranging catering.
    • Created and maintained detailed training records and reports for management review.
    • Designed and delivered web-based, self-directed learning materials.
    • Analyzed and evaluated training effectiveness and program outcomes.
    • Developed and implemented successful onboarding program.
    • Worked with vendors to customize courseware to accommodate business needs.
    • Built and maintained professional relationships with vendors and suppliers.
    • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
    • Facilitated virtual, in-person and blended learning sessions.

Sales Associate

Crowne Plaza Los Angeles Harbor Hotel
07.2005 - 07.2007
  • Responsible for enhancing and optimizing client outreach and engagement initiatives – increased sales through telephone, promotional email, and print marketing campaigns
  • Developed strategic sales collateral and presentation techniques to boost business in designated segments; aided in sales and client lead generation
  • Recognized as “top performer” for two consecutive years for exceeding client expectations and ushering in significant corporate, government, and SMERF clients.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Maintained flexible work schedule to meet event needs.

Education

Mckinsey & CO

Bachelor of Science - Business Administration & Management

The University of Phoenix
01.2012

Skills

  • Greenhouse
  • Workday
  • Tableau
  • Sharepoint
  • Google Docs
  • Quip
  • Slack
  • Salesforce
  • Google Suite
  • MS Word
  • PowerPoint
  • Excel
  • Microsoft Projects
  • Zoom
  • Microsoft Teams
  • Microsoft Exchange Administration
  • Microsoft Skype for Business Administration
  • Dropbox
  • CRM
  • ASANA
  • Outlook
  • Concur
  • Mind Flash
  • Webex Smartsheet
  • SignUp Genius
  • Survey Monkey
  • In-Person and Telephone Interviewing
  • Cost Reductions
  • Analytical and Critical Thinking
  • Promotion Coordination
  • Networking Events
  • Team Building
  • Training and mentoring
  • Recruitment Management
  • Contract Negotiation
  • Candidate Searching
  • Personnel Recruitment
  • Canva
  • Cevent
  • Adobe Acrobat
  • Adobe Photoshop
  • Opera
  • Holidex
  • Delphi
  • Excel spreadsheets
  • Candidate tracking
  • Strategic Planning
  • Tracking spreadsheets
  • Administrative Skills
  • Candidate Sourcing
  • Recruitment

Certification

  • Leadership Essentials, McKinsey & CO, 06/01/23
  • Team Leadership, Mckinsey & CO, 05/01/23

Accomplishments

  • Helmed Hiring scheduling efforts by streamlining interview process time to schedule and time to hire with an 80% improvement.
  • Seamless coordinated and executive high volume and complex virtual and in-person hiring events domestically and internationally.
  • Awarded the "Be Obsessed Value Coin:" for being committed to continuous process improvements and exceptional candidate experience by delivering outstanding results in a consistent and scalable manner at Axon.
  • Helmed high volume Event planning and event registration processes to bring 40% increase in customer retention year-over-year for North America at The Little Gym International
  • Introduced process improvements that lowered by 25% expenses across vendors implemented best practices for project proposals, ensuring on-time results
  • Recognized as the “top performer” for two consecutive years at Crowne Plaza Los Angeles Harbor Hotel

Skill Areas

  • Zoom Virtual events
  • CVENT and event Management
  • Recruiting and Talent acquisition
  • Strategic Operations Planning
  • Project/Program Management
  • Sponsorship & Fundraising
  • Hotel Contract Negotiaons
  • Event Registration
  • Customer Service
  • Resource Management
  • Training & Development
  • Process Improvement
  • Candidate experience enhancement
  • Branding & Promotions
  • Data Analysis
  • Direct Sales & Marketing
  • Market Research
  • Competitive Analysis
  • Time & Change Management
  • Vendor Relations
  • Cost Control/Budgeting
  • Materials/Services Procurement
  • Customer/Client Retention
  • Problem-Solving
  • Contract Negotiations
  • CRM
  • Communication & Coordination
  • Leadership & Navigation
  • Strong Interpersonal Skills

Timeline

Sr. Recruiting Coordinator

AXON
05.2022 - 03.2024

Recruiting Coordinator

AXON
02.2021 - 05.2022

Events Admin Training Coordinator

The Little Gym International Inc
01.2018 - 01.2020

Sales Associate

Crowne Plaza Los Angeles Harbor Hotel
07.2005 - 07.2007

Mckinsey & CO

Bachelor of Science - Business Administration & Management

The University of Phoenix

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Cristina Pavich