Upcoming graduate from the University of Illinois, Champaign-Urbana. Certified Budtender through THC University with smoke shop retail experience. Passionate about expanding my knowledge of the Cannabis industry and eager to enter the workforce.
Overview
1
1
year of professional experience
Work History
Smoke Shop Server
Smoke Station 999
05.2023 - 07.2023
Responsible for opening the store single-handedly.
Enhanced customer satisfaction by providing personalized service and promptly attending to their needs.
Maintained a friendly and productive work environment.
Proactively kept the shop clean and its products organized.
Developed a thorough knowledge of the store's products and promotions.
Addressed customer complaints and concerns professionally, while offering thoughtful resolutions.
Assisted new employees and provided guidance when necessary.
Handled cash transactions meticulously.
Smoke Shop Server
Barbiezz Smoke Shop
02.2023 - 05.2023
Entrusted with opening and closing the shop single-handedly.
Cultivated warm relationships with regular customers by creating a welcoming and positive atmosphere within the shop.
Provided attentive service to customers throughout their shopping experience.
Displayed a thorough knowledge of shop products / promotions.
Increased sales through upselling techniques.
Proactively kept the shop clean and organized for customers.
Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Accurately managed cash transactions.
Videography Intern
Sodexo USA
06.2022 - 12.2022
Produced promotional videos for Sodexo's Employee Business Resource Groups.
Liaised with DE&I team leaders to conceptualize promotional content.
Displayed proficient technical skills using PowerDirector and Davinci Resolve software's.
Edited raw footage in post-production using creative storytelling elements and editing techniques.
Created and organized a catalogue of audio and visual interview footage.
Exercised time management skills by effectively balancing daily tasks, project responsibilities, and meeting deadlines.
Attended and contributed to monthly DE&I staff meetings.