Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Cristina Robles, LSW

Cicero,IL

Summary

Dynamic Mental Health Clinician with extensive experience at Youth Crossroads, Inc., adept in mental health assessments and crisis intervention. Proven ability to manage diverse caseloads while fostering effective communication and team collaboration. Skilled in trauma-informed care and fluent in Spanish, dedicated to empowering youth through targeted treatment planning and support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mental Health Clinician

Youth Crossroads, Inc.
Berwyn, IL
05.2022 - Current
  • Provide high school students with individual and group therapy during the school day to help deal with anger, trauma, and other issues that cause academic underperformance and social/emotional instability.
  • Conduct mental health assessments, focusing on family, mental health, legal, substance use, and community.
  • On average, manage an individual caseload of at least 20 clients.
  • Upon the completion of the assessment, support is provided to create and achieve goals.
  • Navigate DHS, Illinois eCornerstone, for client assessment and management.
  • Collaboration with the State of Illinois, CCBYS, responds to and manages crises for runaway and/or locked-out youth, ages 11-17.
  • Maintained accurate documentation of all client contacts according to agency policies and procedures.

School Based Clinical Intern

Youth Crossroads, Inc.
Berwyn, IL
08.2021 - 05.2022
  • Provide high school students with individual and group therapy during the school day to help deal with anger, trauma, and other issues that cause academic underperformance and social/emotional instability.
  • Conduct mental health assessments, focusing on family, mental health, legal, substance use, and community.
  • On average, manage an individual caseload of at least 20 clients.
  • Upon completion of the assessment, support is provided to create and achieve goals.
  • Navigate DHS, Illinois eCornerstone, for client assessment and management.

Client Care Administrator

Morneau Shepell, LTD.
Chicago, IL
08.2018 - 04.2022
  • Support connects clients across the United States to mental health providers in their area.
  • Per case urgency, provide extra support for clients in connecting them to a mental health provider.
  • Prioritize cases based on urgency.
  • Connect clients to providers based on clients' needs.
  • Managed and reassigned complaint cases.
  • Performing management on an average of 30 cases per day.
  • Employee assistance program for multiple organizations.

School-Based Counseling Intern

Gads Hill Center
Chicago, IL
08.2020 - 06.2021
  • Organized clinical documentation, treatment plans, and outside referrals.
  • Performed short-term therapy, provided education, and responded to crisis situations.
  • Documented case notes daily, and coordinated follow-up for seamless case management.
  • Completed biopsychosocial evaluations and needs assessments.
  • Manage a maximum caseload of 10 clients.
  • Facilitate SEL classroom presentations.

Education

Masters - Social Work

University of Illinois At Chicago
Chicago, IL
05.2022

Bachelor of Arts - Criminal, Law, and Justice and Sociology

University of Illinois At Chicago
Chicago, IL
05.2016

Skills

  • Mental health assessment
  • Treatment planning
  • Team building
  • Communication
  • Spanish Speaking
  • Group Facilitator
  • Crisis intervention
  • Trauma-informed care

Certification

  • Licensed Social Worker in the State of Illinois, 150.109539
  • Department of Children and Family Services Mandated Reporter
  • Therapeutic Art Interventions for Children and Teens: Creative Ways to Calm Anxiety, Reduce Social Withdrawal, & Diffuse Anger and Rage Trained
  • Expressive Arts Therapy: Creative Solutions for Trauma Recovery

References

Upon request

Languages

Spanish
Native/ Bilingual

Timeline

Mental Health Clinician

Youth Crossroads, Inc.
05.2022 - Current

School Based Clinical Intern

Youth Crossroads, Inc.
08.2021 - 05.2022

School-Based Counseling Intern

Gads Hill Center
08.2020 - 06.2021

Client Care Administrator

Morneau Shepell, LTD.
08.2018 - 04.2022

Masters - Social Work

University of Illinois At Chicago

Bachelor of Arts - Criminal, Law, and Justice and Sociology

University of Illinois At Chicago

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