Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cristina Rodriguez-Hernandez

Aurora,CO

Summary

Dynamic leader with proven expertise in workflow optimization and team building, honed at The Home Depot Inc and Aurora Police Department. Excelled in enhancing customer satisfaction and staff development. Skilled in customer service and staff training, achieving significant improvements in team efficiency and communication.

Overview

7
7
years of professional experience

Work History

Supervisor of Operations

The Home Depot Inc
07.2016 - 03.2023
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Police Officer Recuirt

Aurora Police Department
10.2022 - 12.2022
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes.
  • Conducted physical training to keep fit and perform job duties productively.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.

Education

No Degree - Law Enforment Academy

Arapahoe Community College
Littleton, CO
12-2021

High School Diploma -

Smoky Hill High School
Aurora, CO
05-2018

Skills

  • Customer Retention
  • Customer Service
  • Workflow Optimization
  • Team Building/Leadership
  • Staff Training

Languages

Spanish
Full Professional

Timeline

Police Officer Recuirt

Aurora Police Department
10.2022 - 12.2022

Supervisor of Operations

The Home Depot Inc
07.2016 - 03.2023

No Degree - Law Enforment Academy

Arapahoe Community College

High School Diploma -

Smoky Hill High School

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Cristina Rodriguez-Hernandez