CRISTINA SANCHEZ
Houston,Texas
Summary
Hardworking and passionate candidate eager to secure a dispatcher position to apply strong organizational skills, communication abilities, and strong complex problem-solving skills. Dedicated to efficiency and reliability in personal work and collaborative projects. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Accounts Payable/Dispatcher
Labor Source of Texas
06.2023 - Current
- Managed approximately 50 incoming calls and emails per day from customers and assisted with scheduling customer appointments
- Prioritized tasks and ensured accurate customer information was entered in the system for dispatching plumbing technicians
- Managed conflict resolutions with customers and plumbing technicians to encourage professional relationships and promote respect.
- Generated accounts payable reports and cross-referenced against customer database records to ensure the correct information was entered in QuickBooks for proper payments disbursement
- Analyzed customer feedback and provided solutions to improve customer service
Receptionist/Accounts Payable
Texcon Ready Mix
11.2022 - 06.2023
- Managed accounts payable, entered invoices for payment
- Answered phones and provided excellent customer service
- Entered invoices and handled expense reports
- Provided assistance as a receptionist to ensure company goals were met.
Inventory Control
Boston Scientific
03.2022 - 11.2022
- Uploaded medical devices for physicians to receive symptoms for patients
- Answered emails in a timely manner for organization
- Maintained accurate records, including training files and shop floor paperwork (SFP)
- Performed routine functions of SAP specific to the area (i.e
- E-kanban boards, issuing/de-issuing, confirmations).
Receptionist/HR Admin
MEXCOR INC
04.2019 - 09.2019
- Prepared all billing invoices for processing and made copies and scanning for all departments
- Greeted all incoming visitors
- Answered multi-line telephone systems
- Prepared FedEx outgoing packages
- Maintained office supply inventory
- Received and distributed incoming and outgoing mail
- Reviewed all incoming job applications
- Set up interview appointments for management
- Reviewed applicants background check for hiring.
Administrative Assistant
RAC NATIONAL PRODUCT SERVICE
01.2006 - 01.2019
- Managed over 160 stores providing updates on orders and status on repairs providing customers with customer service
- Generated and assigned work for technicians
- Process heavy data entry
- Maintained, tracked, and researched proper parts for technicians and stores
- Process and schedule driver’s daily routes, orders, special projects, and part deliveries
- Submitted invoices to the corporate office for payment
- Scheduled in-home service repairs for customers
- Verified and closed all assigned work that was distributed to the technicians
- Assist internal collection groups in responding to customer inquiries for the purpose of collecting on outstanding invoices
- Prepare and distribute reports.
Education
Diploma -
Forest Brook High School
Houston, TX06.2001
Skills
- Excellent organizational and multitasking abilities
- Ability to Work Under Pressure and Make Quick Decisions
- Detail-Oriented
- Exceptional Communication
- Rapid and Accurate Typing Skills 1200 KSPM
- Microsoft Office Suite
- QuickBooks
- Call Prioritization
- Stress Tolerance
- Accuracy in Data Management
Languages
Spanish
Native or Bilingual
Timeline
Accounts Payable/Dispatcher
Labor Source of Texas
06.2023 - Current
Receptionist/Accounts Payable
Texcon Ready Mix
11.2022 - 06.2023
Inventory Control
Boston Scientific
03.2022 - 11.2022
Receptionist/HR Admin
MEXCOR INC
04.2019 - 09.2019
Administrative Assistant
RAC NATIONAL PRODUCT SERVICE
01.2006 - 01.2019
Diploma -
Forest Brook High School
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