Cristina Sanchez
Austin,TX
Summary
Born and raised in Austin, Texas I am a capable bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in rapid paced establishments. I adapt quickly to new environments and tend to get a long with everyone, which allows me to build connections and grow business.
Overview
5
5
years of professional experience
Work History
Bartender
Fogo De Chão
Austin, TX
03.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift and made sure everything was up to par.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Cantina 512
Austin, TX
01.2022 - 11.2023
- Learned all items on menu and gave fair recommendations when needed.
- Always had a positive attitude and engaged with clients.
- Quickly problem solved without any further issues.
- Learned to make cocktails and was always up for a challenge when it came to learning something new.
- Ensured safe, enjoyable environment for clients and colleagues as well.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Cashier, Bartender
Whole Foods Market
01.2021 - 01.2022
- Made sure all customers had an enjoyable shopping experience.
- Engaged in knowledge about different cultures, food, wine knowledge.
- Communicated with guests at the bar and gained knowledge about fine wines and beer.
Personal In-store shopper, Cashier
H-E-B
Austin
01.2020 - 01.2021
- Helping and ensuring pleasant experience for every customer as well as partner
- Critical problem solving skills acquired to solve any dilemmas.
Education
Associate's Degree - Fashion Merchandising
Austin Community College
12.2023
High school diploma - Criminal justice
Akins High School
01.2021
Skills
- Problem Solving Skills
- Teamwork Skills
- Communication
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Cleanliness and hygiene
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Fogo De Chão
03.2023 - Current
Bartender
Cantina 512
01.2022 - 11.2023
Cashier, Bartender
Whole Foods Market
01.2021 - 01.2022
Personal In-store shopper, Cashier
H-E-B
01.2020 - 01.2021
Associate's Degree - Fashion Merchandising
Austin Community College
High school diploma - Criminal justice
Akins High School