Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
Generic

Cristina Santana

Troy,NY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Dietary Aide

Ceo
Troy , NY
10.2021 - Current
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.

Personal Care Assistant

Independent Living Center Of Southeast Missouri
Troy , NY
10.2016 - 01.2021
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored and assisted residents through individual service plans.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Scheduled and accompanied clients to medical appointments.

Restaurant Assistant Manger

Hilltop Cafe
Latham , NY
01.2001 - 10.2015
  • Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
  • Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
  • Assembled salad bases ahead of peak times and placed in refrigeration unit.
  • Counted cash drawer before shift and balanced at end of shift to reconcile sales.
  • Processed bulk Type menu items on grill area to replenish warmers and labeled with times.
  • Greeted customers at front counter to answer questions and input meal orders into POS system.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Discussed menu items with customers and suggested promotional items to increase sales.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Processed payments for orders and provided customers with change.
  • Greeted customers and provided menus upon arrival to dining room.
  • Provided attentive service and proactively assessed guest needs.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Established rapport with customers by providing friendly and attentive service.
  • Assisted with bussing tables and cleaning up spills.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Arranged tables and chairs for special occasions and events.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored dining room inventory and replenished as necessary.

Education

Certified Medical Administrator Assistant - Medical Office Assistance

Eoc
Troy NY
05.2021

Skills

  • Time Management
  • Issue Resolution
  • Team Collaboration
  • First Aid

Certification

  • First Aid/CPR Certified

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Dietary Aide

Ceo
10.2021 - Current

Personal Care Assistant

Independent Living Center Of Southeast Missouri
10.2016 - 01.2021

Restaurant Assistant Manger

Hilltop Cafe
01.2001 - 10.2015

Certified Medical Administrator Assistant - Medical Office Assistance

Eoc
Cristina Santana