Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cristina Serrano

Bakersfield,CA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Uber

Uber
Bakersfield, CA
02.2023 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

Best Tasty Food

Amanda Su
Bakersfield, CA
01.2015 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Monitored staff performance and addressed issues.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Medical Assistant

uei
Bakersfield, CA
03.2012 - 10.2013
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Instructed students in proper CPR techniques, including chest compressions and rescue breathing.

Education

Some College (No Degree) - Veterinarian Assisting

Bakersfield College
Bakersfield, CA

Medical Assistant - M.A

UEI College - Bakersfield
03-2012

Skills

  • Multitasking
  • Verbal Communication
  • Public Speaking
  • Maintenance & Repair

Certification

  • CPR
  • FOOD HANDLERS CARD
  • MEDICAL ASSISTANT DIPLOMA

Languages

English
Professional
Spanish
Professional

Timeline

Uber

Uber
02.2023 - Current

Best Tasty Food

Amanda Su
01.2015 - Current

Medical Assistant

uei
03.2012 - 10.2013

Some College (No Degree) - Veterinarian Assisting

Bakersfield College

Medical Assistant - M.A

UEI College - Bakersfield

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Cristina Serrano