Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cristina Silva

Carle Place,NY

Summary

Detail-oriented professional who is proficient in medical records management, customer service and administrative support. Experience with receiving, routing, filing and delivering wide range of medical documentation. Fluent in English, Portuguese, and Spanish providing effective communication in diverse settings.


Overview

4
4
years of professional experience

Work History

Medical Records Associate

Express Exams
04.2024 - Current
  • Completed high-quality data entry tasks, ensuring accurate input of essential patient details into electronic health record systems.
  • Reduced record retrieval time by consistently organizing and updating the filing system, improving overall office productivity.
  • Assisted with transition from paper to electronic health records, streamlining filing systems and reducing errors.
  • Conducted regular audits of medical records, ensuring compliance with HIPAA regulations and safeguarding sensitive patient data.
  • Maintained high level of professionalism and confidentiality when handling sensitive patient information, fostering trust between patients and healthcare organizations.

Customer Service of Sales/Administrative Assistant

Bamberger Polymers
01.2021 - 01.2023
  • Created and maintained reports, documents, and presentations to assist with administrative support.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

Associate of Applied Science - Hotel Tech Administration - Hospitality Management

Nassau Community College
Garden City, NY
05.2021

Skills

  • Trilingual: Portuguese, Spanish, English
  • Time management skills
  • Medical software proficiency
  • Electronic medical records handling
  • Microsoft Word/Excel/ Powerpoint
  • Adaptable/Fast Learner
  • Database Maintenance
  • Mastery of customer service
  • HIPAA compliance
  • EMR / EHR

Timeline

Medical Records Associate

Express Exams
04.2024 - Current

Customer Service of Sales/Administrative Assistant

Bamberger Polymers
01.2021 - 01.2023

Associate of Applied Science - Hotel Tech Administration - Hospitality Management

Nassau Community College

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Cristina Silva