Summary
Overview
Work History
Education
Skills
Technical Expertise
Timeline
Generic

Cristina Smith

Palm Coast,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Administrative and Regulatory Compliance Manager

Honest Pharmco Inc.
01.2019 - Current
  • Maintained strong relationships with regulatory agencies, facilitating open communication channels for addressing concerns or inquiries promptly.
  • Monitored ongoing changes to industry regulations, swiftly adapting compliance strategies to account for new rules or requirements.
  • Coordinated the timely submission of required filings and reports to state authorities while avoiding penalties associated with late submissions or inaccuracies.
  • Streamlined regulatory compliance processes by implementing efficient monitoring and tracking systems.
  • Achieved optimal results during external audits by diligently preparing documentation and providing evidence of strong internal controls.
  • Managed compliance efforts, reporting and audits.
  • Prepared records and data for regular audits.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.

Office Manager/Medical Sales Representative

Premier Home Healthcare, Inc.
04.2005 - 01.2011
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Facilitated smooth communication between patients, insurance companies, and medical staff for seamless coordination of care.
  • Maintained accurate records of customer interactions, ensuring proper documentation within the company''s database.
  • Streamlined appointment scheduling process by utilizing advanced software tools, optimizing time management for both patients and medical professionals.
  • Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.
  • Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
  • Generated revenue by liaising between doctors and companies to sell products.
  • Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of DME (Durable Medical Equipment).

Education

Bachelor of Science - Entertainment Business

Full Sail University
Orlando, FL
11.2017

Skills

  • Problem Solving
  • Strategic Planning
  • Analytical Thinking
  • Documentation Management
  • Internal Auditing
  • Compliance Documentation
  • Data Entry
  • Bookkeeping
  • Office Management
  • Customer Service
  • Inventory Control
  • Building Client Relationships

Technical Expertise

Windows Operating System, MAC OS X, Microsoft: Office, Outlook. Adobe: Adobe, Photoshop. Adilas, Square POS.

Timeline

Administrative and Regulatory Compliance Manager

Honest Pharmco Inc.
01.2019 - Current

Office Manager/Medical Sales Representative

Premier Home Healthcare, Inc.
04.2005 - 01.2011

Bachelor of Science - Entertainment Business

Full Sail University

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Cristina Smith