Summary
Overview
Work History
Education
Skills
Technical Expertise
Timeline
Generic

Cristina Smith

Palm Coast,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Administrative and Regulatory Compliance Manager

Honest Pharmco Inc.
Newark, NY
01.2019 - Current
  • Maintained strong relationships with regulatory agencies, facilitating open communication channels for addressing concerns or inquiries promptly.
  • Monitored ongoing changes to industry regulations, swiftly adapting compliance strategies to account for new rules or requirements.
  • Coordinated the timely submission of required filings and reports to state authorities while avoiding penalties associated with late submissions or inaccuracies.
  • Streamlined regulatory compliance processes by implementing efficient monitoring and tracking systems.
  • Achieved optimal results during external audits by diligently preparing documentation and providing evidence of strong internal controls.
  • Managed compliance efforts, reporting and audits.
  • Prepared records and data for regular audits.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.

Office Manager/Medical Sales Representative

Premier Home Healthcare, Inc.
Clermont, FL
04.2005 - 01.2011
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Facilitated smooth communication between patients, insurance companies, and medical staff for seamless coordination of care.
  • Maintained accurate records of customer interactions, ensuring proper documentation within the company''s database.
  • Streamlined appointment scheduling process by utilizing advanced software tools, optimizing time management for both patients and medical professionals.
  • Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.
  • Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
  • Generated revenue by liaising between doctors and companies to sell products.
  • Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of DME (Durable Medical Equipment).

Education

Bachelor of Science - Entertainment Business

Full Sail University
Orlando, FL
11.2017

Skills

  • Problem Solving
  • Strategic Planning
  • Analytical Thinking
  • Documentation Management
  • Internal Auditing
  • Compliance Documentation
  • Data Entry
  • Bookkeeping
  • Office Management
  • Customer Service
  • Inventory Control
  • Building Client Relationships

Technical Expertise

Windows Operating System, MAC OS X, Microsoft: Office, Outlook. Adobe: Adobe, Photoshop. Adilas, Square POS.

Timeline

Administrative and Regulatory Compliance Manager

Honest Pharmco Inc.
01.2019 - Current

Office Manager/Medical Sales Representative

Premier Home Healthcare, Inc.
04.2005 - 01.2011

Bachelor of Science - Entertainment Business

Full Sail University
Cristina Smith