Cristina Valentin

• Devised strategies to orientate, train and direct staff to achieve corporate objectives.
• Worked with department managers to assess needs.
• Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
• Created comprehensive orientation program to acquaint new employees with company programs, guidelines, policies and procedures.
• Supervised HR Department employees by directing activities and monitoring performance.
• Researched, identified and maintained knowledge of labor regulations, legal requirements and government reporting regulations.
• Worked closely with CHRO to inform of upcoming commitments and responsibilities.
• Directed process of organizational planning by evaluating company-wide structure, job design and manpower forecasting.

• Design and implement continuous improvement to the Employee Relations program, including a focus on effective workplace relations through employee engagement, outreach, and communication to all areas and implement initiatives to ensure continuous improvement of Employee Retention.
• Provide HR oversight and management of employee relations issues, including internal investigations, and prompt problem resolution that benefits all parties and facilitates healthy work relationships and a supportive workplace atmosphere.
• Ensure consistent, compliant processes for administering FMLA leaves, ADA and accommodations, disciplinary actions, policy interpretations, and other forms of employee relations procedures.
• Develop HR materials and processes to ensure that HR staff can perform their work with efficiency and productivity.
• Participate with other senior HR staff in the development of personnel policies and procedures, job descriptions, and other HR materials related to employment.
• Partner with Assistant Vice President of HR and legal counsel in defense of employment-related lawsuits and claims, as needed.

• Human Resource Management including recruiting, onboarding, supervision of support staff personnel, and oversee the implementation of firm policies and procedures.
• Liaised with HR management to devise and update policies based on changing industry and social trends.
• Maintained knowledge of regulatory changes, new trends and employment laws.
• Monitored organizational compliance with federal, state and local policies and regulations.
• Assured benefits program was administered properly sustain compliance with employee insurance guidelines.
• Created compensation and benefits structures to align with market conditions and budget demands.
• Tracked programs closely to assess usefulness and make proactive changes to meet changing demands.
• Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
• Worked closely with brand and marketing teams across organizations to promote specific websites.
• Designed websites, portals and large-scale web applications for employee benefits and resources.

• Responsible for managing the new hire and onboarding process for all teachers in the system
• A highlight of responsibilities include:
• Manage certification compliance, maintain regulatory, administrative and finance databases
• Process payroll, resignations and termination notifications
• Provide relevant data regarding State Reporting/audits and management requests
• Manage contract renewal, leaves of absence/FMLA/STD processing, worker’s compensation
• Responsible for unemployment processing and appeals, benefits and open enrollment
• Maintain employee policies and procedures including the employee handbook.

Successfully maintaining employee information by entering and updating employment
and status-change data.
Developed and implemented recruitment strategies to attract qualified candidates.
Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
Meticulously reviewing received documents and recording them accurately in the
system; relaying messages; maintaining equipment and supplies.
Maintaining quality service by following organization standards. Setting guidelines
and goals for Annual Reviews with staff. Enforcing compliance with policies.
Contributed innovative ideas and solutions to enhance team performance and
outcomes.

Tax Credit Certification , Public Housing Certification, Mixed Finance Certificate, Housing Choice Voucher Certification

• Resolved conflicts between tenants regarding noise, encroachments, and parking.
• Kept meticulous records of correspondence between management and tenants.
• Performed background, reference and credit checks as part of screening process of prospective tenants.
• Verified tenant incomes and other information before accepting lease applications.
• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
• Collected rent and tracked resident payments and information in computer system.

• Conducted individualized assessment of work, family and personal development needs and opportunities for clients
• A highlight of responsibilities include:
• Provided referrals to appropriate community service or social service agencies when needed
• Maintained database of clients and kept detailed documentation of all contacts with clients
• Researched open employment opportunities to match client's skills
• Worked with government officials to ensure appropriate documentation is completed and received.