Cristina Varela
Sun City,CA
Summary
Professional skilled in fostering positive relationships with patients and families and their care. Expert in communicating medical terminology clearly and concisely to patients, families and other healthcare professionals. Highly organized and detail-oriented for accurately completing paperwork and documentation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Physical Therapy Technician
Foothills Sports Medicine Physical Therapy
01.2022 - Current
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Utilized gait belts, lifts, or slings to safely move and transfer patients.
- Implemented kinesiology taping to improve joint range of motion and reduce inflammation.
- Administered ultrasound, diathermy or other therapeutic modalities.
Service and Engagement
Target
11.2020 - 04.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Responded promptly to requests for assistance, spills and customer inquiries.
Porting, Activation and Credit Member
Iqor Holdings US
06.2020 - 11.2020
- Collaborated with sales teams to establish credit limits for new customers, ensuring optimal business growth without compromising financial stability.
- Worked cross-functionally with other departments to address potential issues impacting credits and collections processes early on, preventing costly delays or errors later down the line.
- Maintained strong relationships with clients by providing exceptional communication and resolving disputes professionally.
- Balanced firm but fair collections practices with excellent customer service skills, maintaining positive relationships with clients even during difficult financial negotiations.
Education
Bachelor of Science - Biology
Grand Canyon University
Phoenix, AZ04.2024
High School Diploma -
Apollo High School
Glendale, AZ05.2019
Skills
- Native Spanish fluency
- Attention to Detail
- Strong Communication Skills
- Patient documentation
- Appointment Scheduling
- Efficient Workflow Management
- Equipment Maintenance
Certification
- BLS Certification, Phoenix- June 2025
Timeline
Physical Therapy Technician
Foothills Sports Medicine Physical Therapy
01.2022 - Current
Service and Engagement
Target
11.2020 - 04.2022
Porting, Activation and Credit Member
Iqor Holdings US
06.2020 - 11.2020
Bachelor of Science - Biology
Grand Canyon University
High School Diploma -
Apollo High School
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