Cristina Vargas
Compton,CA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Los Angeles County Department Of Public Health
12.2020 - 02.2023
- Improved patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding medical procedures.
- Enhanced office efficiency by organizing and maintaining comprehensive medical records for easy retrieval by healthcare providers.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Hostess
Olive Garden Restaurant
01.2019 - 06.2019
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Exhibited strong organizational skills by maintaining accurate records of guest preferences and feedback to help inform future improvements in service quality.
Education
Medical Assistant Diploma - Medical Assisting
UEI College - Gardena
Gardena, CA11.2019
High School Diploma -
Villanueva Preparatory High School
Zacatecas, MX07.2018
Skills
- HIPAA Compliance
- Data Entry
- Patient Flow Management
- Medical Office Administration
- Patient Scheduling
- Electronic Medical Records
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Los Angeles County Department Of Public Health
12.2020 - 02.2023
Hostess
Olive Garden Restaurant
01.2019 - 06.2019
Medical Assistant Diploma - Medical Assisting
UEI College - Gardena
High School Diploma -
Villanueva Preparatory High School
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