Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cristina Vasquez

Santa Teresa

Summary

Dynamic professional with a proven track record at Office Depot Inc, excelling in customer service and operational efficiency. Skilled in invoice processing and data entry, I fostered team productivity through effective training programs and conflict resolution, significantly enhancing employee morale and customer satisfaction. Committed to maintaining a positive work environment.

Professional office support specialist with solid record of enhancing administrative efficiency and customer satisfaction. Ensured seamless daily operations and provided exceptional support to both team members and clients. Known for reliability and adaptability in dynamic settings, along with excellent organizational and communication skills.

Overview

27
27
years of professional experience

Work History

Office Assistant

Rio Propane & Son's
02.2010 - Current
  • Managed daily office operations, ensuring smooth workflow and effective communication among team members.
  • Coordinated scheduling and appointment management for staff, enhancing productivity and time management.
  • Developed and maintained filing systems, improving document retrieval efficiency and organization.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Assisted with onboarding of new employees.

Department Manager

Office Depot Inc
02.1998 - 02.2010
  • Led departmental initiatives to optimize workflow and enhance operational efficiency.
  • Developed and implemented training programs to improve team performance and productivity.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Coordinated training programs for new employees, significantly reducing learning curve and enhancing productivity.
  • Boosted employee morale through recognition programs, resulting in increased productivity and overall job satisfaction.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Santa Teresa High School
Santa Teresa, NM

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • File organization
  • Valid Driver's license
  • Invoice processing
  • Payment processing
  • Quickbooks

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Office Assistant

Rio Propane & Son's
02.2010 - Current

Department Manager

Office Depot Inc
02.1998 - 02.2010

Santa Teresa High School

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Cristina Vasquez