Cristina Vasquez Deckard
VA Loma Linda Healthcare System
Riverside,CA
20
years of professional experience
Compassionate Health Aid with solid background in providing daily living assistance and personal care support. Proven track record of assisting patients with activities of daily living and contributing to their overall well-being. Demonstrated effective communication and organizational skills.
Work History
Health Aid Screener/Health Aid
4 Years 7 Months- Provides holistic inpatient care to Veterans in a manner conducive to the comfort and safety of those in the facility hospital.
- Protected and sustained the resident by providing assistance with activities of daily living and other needs in accordance with established policies and procedures.
- Performs a range of clinical support duties, which include taking and recording vital signs, and reporting deviations to the RN.
- Educates and assists inpatients/residents and families in adhering to infection control principles throughout the facility.
- Assisted in the implementation of leisure and diversional activities that promote meaningful use of time, enhancing residents' independence and self-esteem.
- Established effective interpersonal relationships and communication with inpatients/residents and families, fostering a supportive environment.
- Performs a range of clinical support duties.
Receiving Supervisor/Manager
7 Years 5 Months- Receiving Supervisor since 10/2018
- Coordinate Receiving Teams.
- Directed and coordinated team members to ensure efficient receiving operations.
- Establish Policies and Procedures.
- Conducted employee training and onboarding to facilitate smooth integration of new hires.
- Maintained store reports to track inventory levels and receiving performance.
- Monitor Department Budgets.
- Maintain store Safety.
- Operated safe for secure cash handling.
- Managed employee schedules to ensure adequate coverage.
- Running the store when the store manager is out.
- Sarah Howbert (Store Manager)
- 909-247-7750
Inventory Team
6 Months- Examine products to verify conformance to quality standards.
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses. Verify inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors.
- Tagged identification on parts to ensure proper tracking and inventory management.
- Assisted production workers by maintaining clean work areas and equipment, receiving and counting stock items, and accurately recording data.
- Packed and unpacked items for stocking on shelves in stockrooms and warehouses, verifying inventory computations against physical counts and resolving discrepancies.
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
- Mark or tag identification on parts.
- Read work orders or receive oral instructions to determine work assignments.
- Ensured effective communication among team members.
- Oversaw inventory management processes for efficient stock control.
- Managed workload effectively within a 40-50 hour schedule.
Team Leader
2 Years 9 Months- Customer Service
- Assisted customers by providing information, resolving complaints, establishing prices for goods and services, and tabulating bills using calculators and cash registers.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions, recording details of, complaints, or comments, as well as actions taken.
- Receive payment by cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers.
- Kept records of customer interactions, recording details of complaints and comments.
- Resolved customer service and billing complaints through actions such as merchandise exchanges, issuing refunds, and adjusting bills.
- Process merchandise returns and exchanges. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Worked 25-30 hours weekly to support store operations and customer needs.
Education
Billing and Coding
Skills
Customer service
Customer relations
Healthcare procedures
Team coordination
Patient assessment
Corporate procedures
Analytical mindset
Time management
Assertiveness
Interviewing techniques
Billing and coding
- University Pain Consultants
- 6900 Brockton Ave #103
- Riverside CA 92506
- 09/2010-11/2010
- 951-784-7111
- Organizing paperwork.
- Setting appointments with patients.
- Calling patients reminding them of their appointments.
- Walking patients to the back into their room.
- Helping patients to the restroom.
Timeline
Health Aid Screener/Health Aid
VA Loma Linda Healthcare System
01.2022 - CurrentRead More
Receiving Supervisor/Manager
Burlington
08.2014 - 01.2022Read More
Inventory Team
Komar Distribution Services
10.2011 - 04.2012Read More
Team Leader
Del taco
02.2007 - 11.2009Read More
American college of health care
Billing and Coding
Read More