Cristina Ventura
San Ramon,CA
Summary
Detail-oriented and compassionate professional with a background in administration and patient support. Proven ability to manage high-pressure situations while ensuring accurate patient registration, data entry, and insurance verification. Adept at collaborating with medical staff to streamline processes and enhance patient experiences. Excellent communication and organizational skills, committed to maintaining confidentiality and adhering to HIPAA regulations.
Overview
2
2
years of professional experience
Work History
NICU Volunteer
John Muir Health, Walnut Creek Medical Center
Walnut Creek , CA
08.2024 - Current
- Hold and cuddle infants to provide warmth and affection, helping to reduce stress and promote healing.
- Work collaboratively with nurses and medical staff to ensure the comfort and well-being of infants.
- Observe and respond to the needs and cues of infants, ensuring a calm and soothing environment.
- Follow strict hygiene protocols to prevent infections and ensure a safe environment for vulnerable infants.
Client Intake Coordinator
SAGE Centers
Dublin , CA
06.2022 - 07.2024
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Collected client data, including contact information, medical history, insurance details, and other relevant documents.
- Determined which party would be liable for payment on medical services by thoroughly reviewing patient insurance coverage.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Coordinated multiple schedules and scheduled procedures using online calendaring system.
ER Veterinary Assistant
OakVet Animal Specialty Hospital
Oakland , CA
08.2022 - Current
- Performed physical examinations and recorded weight, temperature and other vitals.
- Operated anesthesia, oxygen and monitoring equipment.
- Triaged scheduled or emergency patients to route to appropriate doctors or treatments.
- Assisted in stabilizing critical patients in emergency situations while placing IV catheters and administration of medications.
- Examined patients for injury or illness and documented symptoms for veterinarian review.
Education
Associate of Science - Biology With Alliance To Health Care
Chabot College
Hayward, CA12-2024
High School Diploma -
John C. Kimball High School
Tracy, CA05.2018
Skills
- Data Entry and analysis with EMR
- Patient Registration
- Communication
- Crisis Intervention
- Critical Thinking
- Customer Service
- Multitasking
- Attention to Detail
- Knowledge of Medical Terminology
- HIPAA Compliance
- Bilingual in English and Spanish
Timeline
NICU Volunteer
John Muir Health, Walnut Creek Medical Center
08.2024 - Current
ER Veterinary Assistant
OakVet Animal Specialty Hospital
08.2022 - Current
Client Intake Coordinator
SAGE Centers
06.2022 - 07.2024
Associate of Science - Biology With Alliance To Health Care
Chabot College
High School Diploma -
John C. Kimball High School
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