Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cristina Watford

Vancleave,MS

Summary

Motivated Store Associate with thorough understanding of customer service, product merchandising, and inventory management. Strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous roles.

Overview

6
6
years of professional experience

Work History

Store Associate/ Stocker

Burlington
D'Iberville, MS
03.2025 - Current
  • Organized stockroom by transferring items from box to table, equipping them with sensors if applicable
  • Stocked shelves with merchandise and maintained inventory levels.
  • Processed sales transactions accurately and efficiently at the cash register.
  • Addressed customer complaints in a professional manner.
  • Assisted with loading and unloading deliveries from vendors.
  • Wrapped and bagged purchases to help customers load merchandise into vehicles.
  • Ensured the cleanliness and tidiness of the store.

Store Associate

Dillards
Biloxi, MS
11.2023 - 02.2024
  • Assisted customers in selecting appropriate footwear and measuring foot sizes.
  • Retrieved requested shoes from stockroom, including additional similar options.
  • Processed customer transactions for shoes and clothing purchases efficiently.
  • Maintained cleanliness by wiping down mirrors and shelves regularly.
  • Managed inventory restocking to ensure optimal product availability.
  • Identified discrepancies in inventory levels and reported to supervisor promptly.

Insurance Agent

Global Life Insurance
Ocean Springs, MS
09.2023 - 10.2023
  • Conducted client interviews to assess insurance needs and gather information.
  • Executed door-to-door outreach to identify potential insurance clients.
  • Facilitated discussions with clients to explain insurance options and benefits.

Sales Associate

Dollar General
Vancleave, MS
10.2021 - 08.2023
  • Executed nightly recovery tasks, including sweeping, mopping, and cleaning bathrooms.
  • Restocked bags and ensured cleanliness of counters and floors.
  • Handled customer complaints in a professional manner.
  • Processed transactions using a point-of-sale system.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Conducted inventories on a regular basis to track stock levels.
  • Managed waste disposal to maintain a tidy environment.
  • Greeted customers upon entry and directed inquiries for assistance.
  • Assisted with restocking refrigerators, freezers, and shelves to optimize inventory flow.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Engaged customers in friendly, professional dialogue to determine needs.

Cashier/Food Maker

Dairy Queen
D'Iberville, MS
06.2019 - 09.2021
  • Monitored inventory of ice cream bags in machine, refreshed candy, cups, and sauces, and sustained counter cleanliness by sweeping and mopping floors, tidied storage areas, sanitized restroom facilities, and ensured tables were wiped and chairs stacked while disposing of trash.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

Associate of Applied Science -

Mississippi Gulf Coast Community College
Gautier, Mississippi
05.2023

High School Diploma -

St. Martin High School
Ocean Springs, Mississippi
05.2019

Skills

  • Inventory management
  • Point of sale operation
  • Customer service
  • Sales transactions
  • Visual merchandising
  • Team collaboration
  • Problem solving
  • Communication skills
  • Payment processing
  • Order fulfillment
  • Inventory assessment
  • Team leadership

Languages

English

Timeline

Store Associate/ Stocker

Burlington
03.2025 - Current

Store Associate

Dillards
11.2023 - 02.2024

Insurance Agent

Global Life Insurance
09.2023 - 10.2023

Sales Associate

Dollar General
10.2021 - 08.2023

Cashier/Food Maker

Dairy Queen
06.2019 - 09.2021

Associate of Applied Science -

Mississippi Gulf Coast Community College

High School Diploma -

St. Martin High School

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