Cristina Zamora
Raeford,NC
Summary
Dedicated professional with strong skills in documentation and record-keeping, ensuring accuracy and compliance in all administrative tasks. Experienced in fostering communication between families and healthcare teams to enhance outcomes for patients. Skilled in family-centered care, developmental assessments, and behavior management strategies. Committed to enhancing patient well-being in healthcare settings through effective therapeutic interventions.
Overview
6
6
years of professional experience
Work History
Clinical Clerical Aide
Lompoc Valley Medical Center: Hospital
Lompoc, CA
11.2023 - 02.2026
- Processed patient admissions and discharges, ensuring accurate data entry into electronic health record systems.
- Managed appointment scheduling for patients, optimizing clinic workflow and reducing wait times.
- Assisted in maintaining medical records by organizing files and ensuring compliance with confidentiality regulations.
- Communicated effectively with healthcare staff to facilitate patient care and resolve administrative issues promptly.
- Supported billing operations by verifying insurance information and processing claims accurately.
- Trained new clerical aides on office procedures and software applications to enhance team efficiency.
Child Life Specialist
Grow With Me
Lompoc, CA
06.2023 - 11.2023
- Facilitated therapeutic play sessions to support emotional well-being of children in healthcare settings.
- Obtained a thorough clinical history through interviews and medical records in collaboration with multidisciplinary teams to create individualized care plans for patients and families.
- Enhanced patient well-being by providing therapeutic play activities and emotional support by developing a treatment plan based on medical records, initial interview, observations, and progression results.
- Implemented research-based best practices into daily work routines that resulted in positive outcomes for patients and families.
- Assessed developmental needs of children, adapting interventions accordingly to ensure effective support. Addressed any concerns regarding mental, emotional, behavioral, or developmental problems.
Social and Emotional Behavior Sports Coach
Elevo
Lompoc, CA
01.2022 - 06.2023
- Developed and implemented social emotional learning training programs to enhance student's performance and skill levels.
- Conducted regular assessments to monitor progress and adjust training approaches as needed.
- Collaborated with team members to create a positive and motivating environment fo student's.
- Promoted sportsmanship, teamwork, and positive attitudes among student's both on and off the field.
- Collaborated with other coaches to share knowledge, resources, and best practices for improved SEL coaching strategies across various sports disciplines.
Childcare Site Supervisor
YMCA Daycare
Lompoc, CA
01.2021 - 12.2021
- Supervised daily operations and staff performance to ensure high-quality childcare services.
- Developed and implemented age-appropriate educational programs fostering child development and engagement.
- Coordinated communication between parents, staff, and community stakeholders to enhance program visibility and participation.
- Managed budgeting and resource allocation for site activities, optimizing operational effectiveness.
- Trained and mentored new staff on best practices in childcare and safety protocols, promoting a culture of learning.
- Established policies ensuring compliance with state regulations and YMCA standards for childcare services.
- Ensured timely completion of required paperwork such as incident reports or maintenance requests to maintain overall organization efficiency at the site level.
Census Enumerator
US Govt
Lompoc, CA
08.2020 - 10.2020
- Conducted in-person interviews to collect accurate demographic data from households.
- Ensured data integrity by verifying responses and resolving discrepancies during field operations.
- Collaborated with local officials to identify hard-to-reach populations and improve response rates.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
Education
Bachelor of Arts - Psychology
California State University, Channel Islands
Camarillo, CA12.2022
Associate of Arts - Social And Behaviorial Sciences
Allan Hancock College
Santa Maria, CA05.2020
Associate of Arts - Psychology
Allan Hancock College
Santa Maria, CA05.2020
Skills
- Family-centered care
- Developmental assessments
- Professionalism and ethics
- Documentation and record keeping
- Child development expertise
- Psychosocial assessment
- Behavior management strategies
- Scheduling appointments
- File organization
- Performance analysis
- Professional networking
- Data collection
Timeline
Clinical Clerical Aide
Lompoc Valley Medical Center: Hospital
11.2023 - 02.2026
Child Life Specialist
Grow With Me
06.2023 - 11.2023
Social and Emotional Behavior Sports Coach
Elevo
01.2022 - 06.2023
Childcare Site Supervisor
YMCA Daycare
01.2021 - 12.2021
Census Enumerator
US Govt
08.2020 - 10.2020
Bachelor of Arts - Psychology
California State University, Channel Islands
Associate of Arts - Social And Behaviorial Sciences
Allan Hancock College
Associate of Arts - Psychology
Allan Hancock College