Cristina Zavala Vargas
St. George,UT
Summary
Dynamic Realtor with ERA Brokers Consolidated, skilled in contract negotiation and client relations. Successfully enhanced client satisfaction through tailored marketing strategies and effective communication. Proven ability to conduct comparative market analysis, driving informed pricing decisions and fostering long-term relationships. Committed to continuous improvement and strategic planning for optimal results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Realtor
ERA Brokers Consolidated
04.2024 - Current
- Conducted property showings, showcasing features to potential buyers and facilitating informed decision-making.
- Assisted clients in navigating real estate transactions, ensuring compliance with local regulations and industry standards.
- Developed marketing materials, including property listings and promotional content, to enhance visibility and attract buyers.
- Collaborated with lenders to streamline financing processes for clients, improving overall transaction efficiency.
- Utilized CRM software to manage client relationships, track leads, and ensure timely follow-ups on inquiries.
- Prepared market analyses to identify trends and inform pricing strategies for listed properties.
- Coordinated open houses and networking events, fostering community engagement and increasing brand awareness.
- Resolved client concerns promptly, enhancing satisfaction and building long-term relationships within the local market.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Business Advisor
Suazo Business Center
11.2022 - 06.2023
- Advised clients on business strategies to enhance operational efficiency.
- Developed tailored business plans to meet client needs and objectives.
- Conducted market research to identify growth opportunities for diverse businesses.
- Facilitated workshops on financial literacy and business management practices.
- Collaborated with local organizations to promote entrepreneurial initiatives in the community.
- Provided ongoing support and mentorship to startup founders and small business owners.
- Increased client satisfaction by providing tailored business advice and strategies for growth.
- Recommended initiatives to improve performance and maximize return on sales incentives.
Sales and Operations Manager
Nexeo Staffing
07.2018 - 12.2019
- Streamlined operational processes to enhance workflow efficiency and reduce downtime.
- Developed training programs for staff, improving onboarding and overall team performance.
- Oversaw daily operations, ensuring adherence to company policies and safety regulations.
- Analyzed performance metrics to identify areas for improvement in service delivery.
- Managed inventory control systems, optimizing stock levels and reducing waste.
- Led weekly meetings to review progress, address challenges, and align team goals with organizational objectives.
- Implemented quality assurance protocols to maintain high standards of service output and client satisfaction.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Moving Sales Manager
Redman Van And Storage
07.2014 - 02.2018
- Developed sales strategies to enhance customer engagement and retention.
- Led training sessions for new sales staff, improving team performance and product knowledge.
- Analyzed market trends to identify growth opportunities and adjust sales tactics accordingly.
- Streamlined reporting processes, increasing accuracy of sales forecasts and performance metrics.
- Established strong relationships with clients, fostering long-term partnerships and repeat business.
- Coordinated cross-functional teams to ensure seamless service delivery from sales to operations.
- Implemented feedback mechanisms to refine service offerings based on customer insights.
Education
Associate of Science - Business Administration
Utah Tech University
St. George, UT12-2016
Skills
- Client relations
- Contract negotiation
- Strong negotiation skills
- Comparative market analysis
- Pricing negotiation
- Training and mentoring
- Strategic planning
- Continuous improvement
- Presentation skills
- Performance improvement
- Solution implementation
- Strategy realignment
- Vendor collaboration
Certification
Real Estate Negotiation Expert (RENE)
Languages
Spanish
Native or Bilingual
Timeline
Realtor
ERA Brokers Consolidated
04.2024 - Current
Business Advisor
Suazo Business Center
11.2022 - 06.2023
Sales and Operations Manager
Nexeo Staffing
07.2018 - 12.2019
Moving Sales Manager
Redman Van And Storage
07.2014 - 02.2018
Associate of Science - Business Administration
Utah Tech University