Cristina M. Centeno
Joliet,USA
Summary
Accomplished Registered Nurse Case Manager with extensive experience as community health/hospice nurse, excelling in patient assessment and care coordination. Proven ability to educate families and supervise home health staff, enhancing patient outcomes through effective interdisciplinary collaboration. Skilled in clinical documentation and committed to delivering compassionate, high-quality care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager
Lightways Hospice and Serious Illness Care
Joliet, IL
09.2019 - Current
- Performed delegated patient care activities in home and nursing facility.
- Communicated critical information to Interdisciplinary Team members.
- Monitored and reported significant changes in patient conditions.
- Participated in educating patients and families on physical care practices.
- Evaluated and treated patients using current technologies and best practices.
- Supervised and educated Home Health Aides and LPNs for improved patient care.
- Identified and addressed patient and family needs for support and reassurance.
- Coordinated staff education on hospice philosophy and its appropriateness.
- Efficient in MatrixCare program
Registered Nurse Case Manager
Family Centered Hospice
Addison, IL
11.2016 - 09.2019
- Perform delegated patient care activities in the home and nursing facility
- Communicate appropriate information to members of Interdisciplinary Team
- Monitor and report significant changes in patient condition
- Participate in education of patient and family regarding physical care to be provided
- Evaluate and treat patients using the most current technology and practices
- Supervise and educate Home Health Aides and LPNs
- Identify and respond to patient and family needs for support and reassurance
- Experience in working other positions: triage nurse, primary nurse on call weekdays/weekends
- Receives phone calls regarding hospice patients, listen to current concerns, manage signs and symptoms appropriately by educating and directing families to administer medications or use of non-pharmaceutical interventions, and delegate for a nurse visit for further assessment and support
- Coordinate and educate facility staff regarding on hospice philosophy and hospice appropriateness
- Efficient in EMR Kinnser
Registered Nurse
Lexington Hospice
Lombard, IL
05.2010 - 11.2016
- Executed patient care activities within home settings to ensure safety and comfort.
- Communicated critical information effectively to Interdisciplinary Team members.
- Documented care provided to patients and families in home environments.
- Monitored significant changes in patient conditions and reported findings accurately.
- Educated patients and families on essential physical care procedures.
- Evaluated and treated patients using current technologies and best practices.
- Supervised Home Health Aides and LPNs while delivering ongoing education.
- Participated in clinical outcome monitoring and agency performance improvement initiatives.
Registered Nurse/Licensed Practical Nurse
Our Lady of Angels Retirement Home
Joliet, IL
03.2008 - 05.2010
- Monitor vital signs.
- Administer medications, administer injections.
- Daily/Monthly charting on Medicare residents.
- Call in physician consults as needed.
- Ensure that residents are safe at all times.
- Answer call lights and respond to the needs of all residents.
- Filled in as charge nurse for a facility that housed independent living, assisted living, Medicare-certified skilled rehabilitation services, and short term stay.
Education
Applied Science - Nursing
Joliet Junior College
01.2009
Licensed Practical Nurse -
Joliet Junior College
01.2007
Certified Nursing Assistant -
Joliet Junior College
01.2004
Skills
- Patient assessment
- Care coordination
- Clinical documentation
- Interdisciplinary collaboration
- Patient education
- Electronic medical records
- Case management
- EMR / EHR
- Patient care planning
- Medication management
- Utilization review
Certification
- Certified Dementia Practitioner
LANGUAGES
Spanish
Professional
Timeline
Registered Nurse Case Manager
Lightways Hospice and Serious Illness Care
09.2019 - Current
Registered Nurse Case Manager
Family Centered Hospice
11.2016 - 09.2019
Registered Nurse
Lexington Hospice
05.2010 - 11.2016
Registered Nurse/Licensed Practical Nurse
Our Lady of Angels Retirement Home
03.2008 - 05.2010
Applied Science - Nursing
Joliet Junior College
Licensed Practical Nurse -
Joliet Junior College
Certified Nursing Assistant -
Joliet Junior College
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