Cristina Monge
Scottsdale,AZ
Summary
Logistics Manager with a drive for tackling goals and successfully achieving KPI's. Bringing forth the ability to lead and collaborate, with a substantial knowledge about imports, customs, supply chains and logistics networks. Committed to optimizing and coordinating processes and experienced in troubleshooting and overcoming challenges.
Overview
18
18
years of professional experience
Work History
Outbound Logistics Manager
GlobalMed LLC
Scottsdale, AZ
08.2022 - 11.2023
- Established the Outbound Logistics department by creating policies and procedures to measure and control costs and improve delivery times.
- Developed and executed processes for warehouse inventory control to achieve +97% accuracy.
- Established KPI's to measure and control shipping costs, expenses, and productivity.
- Contract Management for strategic logistics partners.
- Ensured compliance with national and international rules and regulations.
- Effectively collaborated with the Sales and Customer Success teams to improve visibility on delivery times.
- Established direction while maintaining positive communication with all employees.
- Identified opportunities to reduce cost and improve productivity by partnering with the right vendors.
Logistics Manager
Sony Inter-American S.A.
Guayaquil, Ecuador
06.2011 - 11.2021
- Effectively negotiated to reduce direct logistics costs by 30% in storage and 15% in distribution
- Developed and executed processes for warehouse and stores inventory control
- Effectively collaborated with all areas of the company to support or report as needed
- Bid Management and Contract Management for strategic logistics partners
- Imports tracking and reporting
- HS codes classification for import products to ensure accurate taxes and duties
- Improved imports process with Customs Broker to reduce customs times
- Ensured compliance with national and international rules and regulations
- Established direction while maintaining positive communication with all employees
- Improved B2C e-commerce logistics while significantly reducing related costs
- Managed all logistics from supplier to customer.
Imports Assistant
Almacenes DePrati S.A.
Guayaquil, Ecuador
05.2010 - 06.2011
- Served as direct assistant, supporting all aspects of the imports process regarding documentation and complying with proper regulation for different types of cargo
- Improved Costing issues for all Imported products.
Imports Assistant
Daewoo Electronics Ecuador S.A.
Guayaquil, Ecuador
10.2007 - 05.2010
- Coordinated international transportation from supplier
- Imports tracking and reporting
- Brought forth the ability to multitask and prioritize
- Brought forth a customer-centric attitude.
- Collaborated with vendors to resolve discrepancies in shipments or invoices.
- Requested and compiled necessary customs invoices, certificates of origin and cargo-control documents.
- Prepared and processed import and export documentation according to customs regulations, laws and procedures.
Customs Broker Assistant
Wladimir Coka Asociados S.A.
Guayaquil, Ecuador
09.2005 - 10.2007
- Served as assistant supporting the imports process regarding documentation
- Ensured compliance with national and international rules and regulations.
- Assisted clients in obtaining necessary permits and licenses.
- Filed and documented incoming shipments in the company's ERP with careful attention to detail and accuracy.
Education
Bachelor - International Commerce
Universidad Tecnológica Empresarial de Guayaquil
Skills
- Warehouse and Transportation Operations
- Vendor Negotiation
- 3PL Management
- Contract Management
- Project Management
- Costing
- Imports and Exports
- Shipping company Negotiations
- Customs clearance
- SAP
- Microsoft Office Suite
- Transportation Management Systems
- Supply Chain Management
- Purchasing Management
- Logistics Management
- Vendor Relationship Management
- 3PL and LTL Knowledge
- Shipping and Receiving Operations
- Import and Export Operations
- Freight Cost Reporting
- Domestic Freight Management
References
- Carlos Zavala Intriago, General Manager, Sony Inter-American S.A., Ecuador, carlos.zavala@sony.com, 593 98 743 9625
- Juan Carlos Flores, Sr Staff Electrical Engineer, Sony San Diego, United States of America, juan.c.flores@sony.com, 858 942 5371
- Jennifer Vega, Quality Manager, GlobalMed LLC, jvega@globalmed.com, 480 205 2844
- Todd Elliot, RateLinx, todd.elliot@ratelinx.com, 920 229 5022
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Outbound Logistics Manager
GlobalMed LLC
08.2022 - 11.2023
Logistics Manager
Sony Inter-American S.A.
06.2011 - 11.2021
Imports Assistant
Almacenes DePrati S.A.
05.2010 - 06.2011
Imports Assistant
Daewoo Electronics Ecuador S.A.
10.2007 - 05.2010
Customs Broker Assistant
Wladimir Coka Asociados S.A.
09.2005 - 10.2007
Bachelor - International Commerce
Universidad Tecnológica Empresarial de Guayaquil
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