Cristina Patricia Longoria
Brownsville,Texas
Summary
Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Insurance Assistant
New York Life Insurance Co
Brownville, TX
01.2023 - 05.2023
- Provided administrative support to the insurance team by filing documents, updating records, preparing reports and scheduling appointments.
Veterinary Technician assistant
Companion Animal Hospital
03.2022 - 06.2022
- Greeted and checked in patients for appointments.
- Assisted veterinarians with routine examinations, treatments, and minor surgeries.
- Restrained animals during examination or treatment.
- Performed laboratory tests such as fecal exams, urinalyses, and heartworm tests.
- Monitored vital signs of animals under anesthesia.
- Maintained medical records and updated patient files.
- Cleaned and maintained veterinary equipment and instruments.
- Sterilized surgical tools before and after use.
- Stocked supplies and medications in the clinic or hospital setting.
- Educated clients on animal health maintenance topics such as nutrition, parasite control, vaccinations.
- Helped maintain a safe environment for both staff members and animals in the facility.
- Cared for hospitalized patients by feeding them, providing comfort measures.
- Kept cages clean by changing bedding materials daily.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Obtained relevant health history and information from clients to maintain medical charts.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
Case Manager
Kenny Law Firm
03.2022 - 01.2022
- Client intake Questioners, LOP and LOR letter to be sent, Communication with Insurances
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Pharmacist assistant
Barrachina Pharmacy
Weslaco, Texas
08.2020 - 08.2021
- Maintained patient profiles by recording medication history and other pertinent information.
- Organized inventory of pharmaceuticals to ensure proper stock levels.
- Verified accuracy of prescriptions filled by comparing data on screen with hard copy of prescription.
- Assisted pharmacists in preparing and filling prescriptions, including measuring medications, counting tablets, labeling bottles, and entering information into the computer system.
Nurse assistant
Valley Regional Medical Center
Brownsville, Texas
02.2019 - 05.2019
- Took newborn vitals and helped with the bathing, Transported patients to surgery room, Assisted in endoscopies and colonoscopies
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
- Organized paperwork related to patient records such as lab results or physician orders prior to filing it away.
- Helped maintain a safe environment by adhering to infection control protocols such as handwashing techniques before touching any patient or equipment.
Nurse Assistant
Spanish metals
Brownsville, Texas
03.2018 - 05.2018
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Performed vital signs checks such as blood pressure and temperature readings for patients.
- Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
- Recorded observations on patient charts regarding activities of daily living, intake and output levels, vital signs.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Veterinary assistant
Veterinary San Miguel
Matamoros, Tamaulipas
06.2015 - 05.2017
- Participated in surgical procedures, Cleaned cages and helped administrating medications
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Provided detailed patient care instructions to pet owners.
- Maintained accurate medical records of all patients.
- Interpreted lab results for heartworm testing, parasites and skin scrapings.
- Delivered emergency first aid to sick or injured animals.
- Clipped animals' claws and polished teeth to maintain hygiene.
- Examined animals for behavioral changes or clinical symptoms indicating illness or injury.
- Monitored post-surgical pet care and administered medication under vet direction.
- Administered immunizations and treatments following veterinarian instructions.
- Collected fluids from animals for laboratory testing.
- Sterilized and maintained veterinary care instruments and equipment.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Restocked and sanitized exam rooms for ample supplies and disease control.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
- Handled and restrained animals following safety requirements and procedures.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
- Trained new veterinary staff on office procedures and requirements.
- Delivered attentive, courteous service to promote overall patron satisfaction.
- Helped veterinarian with neutering, tooth removal and casting broken bones.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Assisted doctors and technicians by soothing upset or frightened animals.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Communicated with veterinarians and staff members to maintain patient flow.
- Released patients to owners with care directions from veterinary staff.
- Obtained information and history from clients to maintain medical charts.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Educated clients on proper animal health care routines.
- Provided emotional support to pet owners during difficult times.
- Responded promptly to emergency calls after hours.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Ordered medication refills when needed.
- Ensured that cages were kept clean at all times.
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Recorded patient food and water intake and output levels on a daily basis.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
Education
BBA - Finance And Economics
University of Texas Rio Grande Valley
Brownsville, TX05-2024
High School degree -
South Texas of Medical Professions
05.2020
Skills
- Attention to detail
- Accurate keyboarding/data entry skills
- Able to take direction
- Communicate effectively
- Proficient in Microsoft Office
- Customer service oriented
- Answer calls in a courteous manner
- Can work independently and in a team environment
- Sending emails and letters
- Critical thinking
- Ethical conduct
- Wound Management
- Surgical Assistance
- Medical record-keeping
- Physical Examinations
- Emergency Care
- Client Communication
- Diagnostic Imaging
- Veterinary Terminology
- Animal Handling
- Urinalysis testing
- Parasite identification
- Bandaging techniques
- Phlebotomy Techniques
- IV fluid therapy
- Animal Behavior
- Grooming assistance
- Patient restraint
- Physical examination
- Animal restraint
- Nail Trimming
- Gowning and gloving procedures
- Maintaining treatment notes
- IV Medication Administration
- Veterinary standards and procedures
- Client Education
- Behavioral assessment
- Administering first aid
- Spay and neuter surgeries
- Feline towel restraint
- Suture removal
- Patient bathing
- Tick Removal
- Medication Labeling
- Vaccinations
- Explaining treatment
- Blood collection
- Vital signs
- Clinical Research
- Veterinarian Assistance
- First Aid
- Customer Billing
- Patient Recordkeeping
- Routine Examinations
- Attention to Detail
- Relationship Building
- Emergency Response
- Sales and Upselling
Federal Employee
False
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Insurance Assistant
New York Life Insurance Co
01.2023 - 05.2023
Veterinary Technician assistant
Companion Animal Hospital
03.2022 - 06.2022
Case Manager
Kenny Law Firm
03.2022 - 01.2022
Pharmacist assistant
Barrachina Pharmacy
08.2020 - 08.2021
Nurse assistant
Valley Regional Medical Center
02.2019 - 05.2019
Nurse Assistant
Spanish metals
03.2018 - 05.2018
Veterinary assistant
Veterinary San Miguel
06.2015 - 05.2017
BBA - Finance And Economics
University of Texas Rio Grande Valley
High School degree -
South Texas of Medical Professions
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