Cristine Attelus
North Miami,FL
Summary
Experienced healthcare professional with 12+ years of expertise in healthcare representation, medical office specialization, insurance verification, and administration. Skilled in managing patient insurance, insurance benefits, and pre-authorizations, with a strong proficiency in navigating managed care policies. Adept at working in remote environments, making me a valuable asset to any healthcare organization. Seeking a role as a healthcare representative to leverage expertise and ensure accurate and efficient insurance verification processes. Well-known for strong work ethic, attention to detail, and ability to handle high-pressure situations with poise and professionalism. Excels at problem-solving and providing excellent customer service while maintaining a secure and welcoming environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Healthcare Representative
Haitian Church Of The Brethren
06.2020 - Current
- Assisted patients in understanding how insurance coverage works and calculated copays.
- Provided comprehensive support during medical appointments, enhancing overall patient experience within the clinic setting.
- Promoted patient advocacy by actively listening to their needs and working closely with the care team for resolution.
- Coordinated referral management with person clinic staff to provide optimal access to specialty care.
- Interacted with insurance companies to verify patient eligibility and benefits.
- Managed and updated health records of personnel.
- Supported patients throughout their healthcare journey by connecting them with appropriate resources both inside and outside the organization.
Registered Behavioral Therapist
Positive Behavior Support, Corp.
05.2014 - Current
- Provide instructional support tailored to individual student needs, facilitating skill development as outlined in each student's Individualized Education Program (IEP)
- Implement behavior modification strategies to enhance student compliance, on-task behavior, and social interaction in various settings, including homes, schools, and communities
- Assist with the development and execution of functional analysis assessments and behavioral plans, ensuring data-driven approaches to student support
- Perform direct application of skill-acquisition and behavior-reduction plans under the supervision of certified behavior analysts, maintaining accurate and efficient data collection and reporting
- Communicate effectively with clients and caregivers while adhering to ethical standards and confidentiality requirements, and engage in ongoing professional development activities
- Developed strong rapport with clients and families, fostering trust and open communication for optimal therapy outcomes.
- Performed ongoing data collection and analysis to measure the effectiveness of implemented interventions, making necessary adjustments as needed.
Medical Office Specialist
Miami International Cardiology Consultants
11.2016 - 04.2019
- Managed insurance processes, including claim submissions, verification, and coordination with providers to ensure service payment, optimizing the billing cycle
- Maintained and updated patient records, ensuring compliance with professional, state, and federal regulations, and monitored authorization expirations for timely action
- Facilitated patient care by organizing prescription renewals, scheduling appointments, and handling documentation for insurance authorizations
- Answered phone calls and messages for five physician medical facility, scheduling appointments, and handling patient inquiries.
Administrator
Physician Health Center
05.2015 - 10.2016
- Maintained accurate electronic health records using medical software system and ensured the confidentiality and integrity of patient information
- Coordinated patient scheduling, conducted pre-appointment interviews, and facilitated efficient processing of insurance payments and co-payments
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Education
Some College Education -
Miami Northwestern Senior High School
Miami, FL01.2010
Skills
- Proficient in Microsoft Office Programs (Word, Excel, Power Point)
- Proficient in Admissions
- Excellent Organizational and Multitasking Abilities
- Ability to Work Independently as Well As in a Team Environment
- Strong Interpersonal and Communications Skills
- Attention to Detail and Ability to Maintain Accurate Records
- Type of Computers: Mac, HP, Windows 7-10, PC
- Proficiency in healthcare software systems
- Familiarity with medical terminology
- Data entry proficiency
- Effective communication
- Problem-solving ability, Multitasking, capability
Certification
Medication Administration 65-G & Medication Errors
Registered Behavior Therapist, RBT-16-12212, 02/01/25
Languages
Haitian Creole
Native or Bilingual
Spanish
Limited Working
Timeline
Healthcare Representative
Haitian Church Of The Brethren
06.2020 - Current
Medical Office Specialist
Miami International Cardiology Consultants
11.2016 - 04.2019
Administrator
Physician Health Center
05.2015 - 10.2016
Registered Behavioral Therapist
Positive Behavior Support, Corp.
05.2014 - Current
Some College Education -
Miami Northwestern Senior High School
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