Cristine Aviles

• Organized activities to promote children's physical, emotional and social growth.
• Assisted in coordinating, planning and direction of daily activities for participants aged 10 to 15, working within set budget.
• Directed and coordinated activities of teachers or administrators at schools, public agencies or institutions.
• Monitored student progress and assisted students and teachers with resolving problems.

• Maintained clean, neat and operational facilities to serve program needs.
• Used strong interpersonal communication skills to convey information to others.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Welcomed large volume of guests and improved overall customer service.
• Managed customer complaints and rectified issues to complete satisfaction.

• Helped students review and understand previous lessons to make connection with new lesson.
• Met with students to clarify and review concepts taught in class and solve specific problems.
• Enforced school rules for attendance, discipline and honesty.
• Planned and completed group projects, working smoothly with others.
• Maintained schedule of class assignments to meet deadlines.

Weekly tutoring for students of various schooling ages

• Provided appropriate learning materials for students.
• Supported students with helpful study habits and exam strategies.
• Worked with students in classrooms or home environments to provide educational support.
• Helped students review and understand previous lessons to make connection with new lesson.
• Communicated student progress to students, parents, or teachers in written progress reports, in person, or by email.

• Maintained calm demeanor during high-volume periods and special events.
• Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Collected payments and provided accurate change.
• Addressed and resolved customer concerns to maintain brand loyalty.