Cristine Chase
Fort Myers,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
EVS Housekeeper
Sodexo USA
10140 Deer Run Farms Rd
10.2023 - Current
- Clean and disinfect patient rooms, bathrooms, exam rooms and common areas to promote sanitary treatment and services environment.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards
Cashier/Food Service Worker
Sodexo USA
La Mesa, CA
10.2021 - 10.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register to record transactions accurately and efficiently
- Handled cash with high accuracy and took care to check bills for fraud
- Learned duties for various positions and provided backup at key times
- Performed cash, card and check transactions to complete customer purchases
Customer Service Associate
Speedway Gas Station
02.2017 - 08.2021
- Managed details of completing sales payments, refunds, and exchanges, including issuing store credit
- Organized and maintained customer service desk and monitored front lanes to address hazards or return unsold products to shelves
- Addressed customer concerns and provided timely resolution to mitigate complaints
- Supported loss prevention team by verifying proper inventory control procedures and monitoring store areas for theft or damaged products
- Greeted guests entering or exiting store and upon approach to sales registers, answering questions and directing to product locations or store departments
- Answered incoming telephone calls and provided information regarding store hours, location, and policies
- CC
- Adhered to inventory control practices.
Direct Support Professional
Seven Hills Foundation
08.2016 - 12.2020
- Monitored and assisted with daily living activities, including bathing, grooming, and room care
- Supported level of care that enhanced patient health, safety, dignity, and contentment
- Delivered personal care and support aligned with individual support plans
- Participated in staff meetings and in-service trainings of new company developments and protocols
- Documented care plan changes and other relevant patient data and submitted to
- RN
- Administered medications and set up reminders for clients in alignment with medication administration record
- Provided sensory and social stimulation to program individuals under direction of recreational therapists
- Trained and educated in areas of personal care, communication, and social skills development
- Performed routine housekeeping, including making beds, doing dishes, and sweeping
- Cleaned and organized living spaces to provide each person with the best environment for health and wellness
- Cooked healthy, balanced meals and snacks to meet the individual client's dietary needs
- Followed agency policy and procedures in administering care to clients
- Provided companionship, engaging clients in conversation and activities
- Advised clients on proper self-care, personal hygiene and other important topics affecting their personal wellbeing
- Assisted clients with bathing and dressing to promote good personal hygiene
- Maintained safe and clean patient environment
- Transported clients to doctor's offices and grocery stores
- Conferred with team members to deliver optimal care for each client based on individual factors like physical abilities and specific limitations.
Direct Support Professional
New Lisbon Developmental Center
12.2001 - 11.2013
- Monitored and assisted with daily living activities, including bathing, grooming, and room care
- Supported level of care that enhanced patient health, safety, dignity, and contentment
- Delivered personal care and support aligned with individual support plans.
Skills
- Medication administration Infection control procedures
- Charting and documentation ADL support
- Patient education Community integration support
- Monitor vital signs Client transportation
- Deliver exceptional care
- Health Code Standards
- Food and Nutrition
- Customer Transactions
- Drawer Balancing
- Guest Satisfaction
Timeline
EVS Housekeeper
Sodexo USA
10.2023 - Current
Cashier/Food Service Worker
Sodexo USA
10.2021 - 10.2023
Customer Service Associate
Speedway Gas Station
02.2017 - 08.2021
Direct Support Professional
Seven Hills Foundation
08.2016 - 12.2020
Direct Support Professional
New Lisbon Developmental Center
12.2001 - 11.2013