Cristine Chase
Fort Myers,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
EVS Housekeeper
Sodexo USA
10.2023 - Current
- Clean and disinfect patient rooms, bathrooms, exam rooms and common areas to promote sanitary treatment and services environment.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards
Cashier/Food Service Worker
Sodexo USA
10.2021 - 10.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register to record transactions accurately and efficiently
- Handled cash with high accuracy and took care to check bills for fraud
- Learned duties for various positions and provided backup at key times
- Performed cash, card and check transactions to complete customer purchases
Customer Service Associate
Speedway Gas Station
02.2017 - 08.2021
- Managed details of completing sales payments, refunds, and exchanges, including issuing store credit
- Organized and maintained customer service desk and monitored front lanes to address hazards or return unsold products to shelves
- Addressed customer concerns and provided timely resolution to mitigate complaints
- Supported loss prevention team by verifying proper inventory control procedures and monitoring store areas for theft or damaged products
- Greeted guests entering or exiting store and upon approach to sales registers, answering questions and directing to product locations or store departments
- Answered incoming telephone calls and provided information regarding store hours, location, and policies
- CC
- Adhered to inventory control practices.
Direct Support Professional
Seven Hills Foundation
08.2016 - 12.2020
- Monitored and assisted with daily living activities, including bathing, grooming, and room care
- Supported level of care that enhanced patient health, safety, dignity, and contentment
- Delivered personal care and support aligned with individual support plans
- Participated in staff meetings and in-service trainings of new company developments and protocols
- Documented care plan changes and other relevant patient data and submitted to
- RN
- Administered medications and set up reminders for clients in alignment with medication administration record
- Provided sensory and social stimulation to program individuals under direction of recreational therapists
- Trained and educated in areas of personal care, communication, and social skills development
- Performed routine housekeeping, including making beds, doing dishes, and sweeping
- Cleaned and organized living spaces to provide each person with the best environment for health and wellness
- Cooked healthy, balanced meals and snacks to meet the individual client's dietary needs
- Followed agency policy and procedures in administering care to clients
- Provided companionship, engaging clients in conversation and activities
- Advised clients on proper self-care, personal hygiene and other important topics affecting their personal wellbeing
- Assisted clients with bathing and dressing to promote good personal hygiene
- Maintained safe and clean patient environment
- Transported clients to doctor's offices and grocery stores
- Conferred with team members to deliver optimal care for each client based on individual factors like physical abilities and specific limitations.
Direct Support Professional
New Lisbon Developmental Center
12.2001 - 11.2013
- Monitored and assisted with daily living activities, including bathing, grooming, and room care
- Supported level of care that enhanced patient health, safety, dignity, and contentment
- Delivered personal care and support aligned with individual support plans.
Skills
- Medication administration Infection control procedures
- Charting and documentation ADL support
- Patient education Community integration support
- Monitor vital signs Client transportation
- Deliver exceptional care
- Health Code Standards
- Food and Nutrition
- Customer Transactions
- Drawer Balancing
- Guest Satisfaction
Timeline
EVS Housekeeper
Sodexo USA
10.2023 - Current
Cashier/Food Service Worker
Sodexo USA
10.2021 - 10.2023
Customer Service Associate
Speedway Gas Station
02.2017 - 08.2021
Direct Support Professional
Seven Hills Foundation
08.2016 - 12.2020
Direct Support Professional
New Lisbon Developmental Center
12.2001 - 11.2013
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